"*In the morning (only stayed 1 night) found bed bug. Took video and showed employee.
*Booked a family of 4, only 3 bath towels provided. So I went to the lobby, which was empty and was about to ask for another towel, when two groups of new customers arrived and tried to cut line, with the employees approval (after all, I already booked). Tired of this line cutting, I insisted that I be helped.
*slight unpleasant smell permeated the hotel
* Location was near St. Mark's which was a plus."