Verified
4/10 Poor
Jennifer
17 July 2026
The staff were excellent! Greeted us with a welcome drink when we arrived while they checked us in. The room wasn’t ready but they stored our luggage while we went for lunch. They walked us to the unit we rented which was about 5 min from the main building. We didn’t get daily housekeeping but they brought fresh towels and coffee pods upon request and also provided instructions on which water bus to take to/from the train station and airport.
The room was older and it was very dark and the floor was sloped….there was no light in the stair wells at night so just be prepared with the flashlight on your phone as it was up on the 5th floor.
While the unit was in a fantastic location and we had a canal view, there were 2 men outside the front door selling bracelets and they were VERY aggressive and harassed our family when we declined and tried to walk away from them. We felt very uneasy with them in the area.
Overall the staff were fantastic but we would likely look for somewhere else next time.
Jennifer
Stayed 2 nights in Jul 2026



















































