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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Guest reviews

4.5 out of 5 Wonderful
510 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Washer
Dryer

Cleaning and safety practices

  • Cleaned with disinfectant

Map

Explore the area

Popular LocationKingscliff War Memorial10 min drive
Popular LocationFingal Lighthouse14 min drive
Popular LocationCoolangatta and Tweed Heads Golf Club15 min drive
AirportGold Coast, QLD (OOL-Coolangatta)23 min drive

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  • Studio

    4.7/5 guest room rating

    Room amenities

    • 52 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStudio
  • Studio Courtyard

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More detailsStudio Courtyard
  • Studio Pool

    5/5 guest room rating

    Room amenities

    • 51 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStudio Pool
  • 1 Bedroom Family

    Room amenities

    • 75 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 5
    More details1 Bedroom Family
  • 2 Bedroom

    Room amenities

    • 100 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
    More details2 Bedroom
  • 2 Bedroom Executive

    Room amenities

    • 175 sq m
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
    More details2 Bedroom Executive

About this area

Tweed Heads

Located in Tweed Heads, Oaks Casuarina Santai Resort is in the suburbs and near the beach. Shoppers can visit The Strand, while everyone can enjoy the natural beauty of Kirra Beach and Coolangatta Beach. Looking to enjoy an event or a game while in town? See what's going on at Border Park Raceway, or consider a night out at Balter Brewing Company. Discover the area's water adventures with surfing/boogie boarding and boat tours nearby, or enjoy the great outdoors with skydiving.
View map
Popular Location

What's nearby

  • Kingscliff War Memorial - 10 min drive
  • Tweed City - 12 min drive
  • Fingal Lighthouse - 14 min drive
  • Coolangatta and Tweed Heads Golf Club - 15 min drive
  • Pottsville Beach - 17 min drive

Getting around

  • Varsity Lakes Station - 25 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta) - 23 min drive

Restaurants

  • Balter Brewing Company - 19 min drive

About this property

Oaks Casuarina Santai Resort

Luxury Tweed Heads aparthotel in Casuarina with full-service spa
This smoke-free aparthotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a meeting room. Each apartment provides a washer/dryer and a fridge, plus complimentary wireless Internet access and a plasma TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a furnished balcony and a hob. Weekly housekeeping is available.
Oaks Casuarina Santai Resort offers 61 forms of accommodation with washers/dryers and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Plasma televisions come with digital channels. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Hot stone massages
  • Prenatal massages
  • Facials
  • Body treatments
  • Swedish massages
  • Deep-tissue massages
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Limo/town car service
  • Accessible parking

Family friendly

  • Cots (infant beds): AUD 11.0 per night

Food and drink

  • Fridge
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 49.0 per day

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer

Entertainment

  • Plasma TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Wedding services

Location highlights

  • Near the ocean
  • In the suburbs

Things to do

  • Health club access nearby
  • Yoga classes on site
  • Boat tours nearby
  • Golf nearby
  • Whale watching nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 61 rooms
  • 3 floors
  • Built in 2007
  • Individually furnished

Policies

Check-in

Check-in between 2:00 PM and 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 5:00 PM) and Sunday - Sunday (9:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 49.0 per day.
Cots (infant beds) are available for AUD 11.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Free WiFi is limited to 500MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

Parking height restrictions apply

Property is also known as

Oaks Santai Resort Casuarina Kingscliff
Santai Retreat Apartments
Santai Retreat Casuarina Beach
Santai Retreat
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Casuarina Santai
Oaks Santai Casuarina
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Oaks Santai Resort

Frequently asked questions

Can I cancel my reservation for free at Oaks Casuarina Santai Resort and receive a full refund?
Yes, Oaks Casuarina Santai Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Oaks Casuarina Santai Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Oaks Casuarina Santai Resort have a pool?
Yes, this property has an outdoor pool.
Is Oaks Casuarina Santai Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oaks Casuarina Santai Resort?
Self-parking is free at this property.
What time is check-in at Oaks Casuarina Santai Resort?
Check-in is from 2:00 PM to 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Casuarina Santai Resort?
Checkout is at 10 AM.
Where is Oaks Casuarina Santai Resort located?
Located in Casuarina, this luxury aparthotel is 4.5 mi (7.2 km) from Kingscliff War Memorial, and within 12 mi (20 km) of Kirra Beach and Coolangatta Beach. The Strand is 11.8 mi (19.1 km) away.
4.5
Wonderful
510 reviews
5 - Excellent
301
4 - Good
172
3 - Okay
24
2 - Poor
11
1 - Terrible
2

4.6/5

Cleanliness

4.3/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Stayed 3 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, room comfort
Not bad
Stayed here for five nights. The property is nice, however some things are starting to become a little rough around the edges. The room was very clean, however more regular servicing would be good. Reception was a little disappointing as it was regularly unmanned. After driving for 10 hours I needed to wait 20 minutes for someone to arrive and check in.
Stayed 5 nights in Jun 2020

5/5 Excellent

Stayed 2 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Will have book a stay after the Virus restrictions are lifted. First impression was excellent.
Stayed 1 night in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely property which is very conveniently located for shops and services as well as the beach. The staff were very pleasant and helpful and the apartment was well equipped.
Stayed 5 nights in Mar 2020