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Reviews

4.5/5 Excellent
482 reviews
"Beautiful resort style pool, amazing Thai Restaurant "The Spice Den" attached to..."

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kingscliff War Memorial
    6 min drive
  • Popular Location
    Tropical Fruit World
    11 min drive
  • Restaurant
    Balter Brewing Company
    19 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    16 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Studio

    Room Amenities

    • 52 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Studio Courtyard

    Room Amenities

    • 52 sq m
    • Studio
    • Sleeps 2
    More details
  • Studio Pool

    Room Amenities

    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • 1 Bedroom Family

    Room Amenities

    • 1 bedroom
    • 1 bathroom
    • Sleeps 5
    More details
  • 2 Bedroom

    Room Amenities

    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
    More details
  • 2 Bedroom Executive

    Room Amenities

    • 2 bedrooms
    • 1 bathroom
    • Sleeps 5
    More details

About this area

Casuarina

Located in Casuarina, Oaks Santai Resort Casuarina is in the suburbs and near the beach. The area's natural beauty can be seen at Kirra Beach and Coolangatta Beach. Currumbin Wildlife Sanctuary and Tropical Fruit World are also worth visiting.

Popular Location

What's nearby

  • Kingscliff War Memorial - 6 min drive
  • Tropical Fruit World - 11 min drive
  • Pottsville Beach - 13 min drive
  • Fingal Lighthouse - 14 min drive
  • The Tweed Hospital - 15 min drive

Getting around

  • Varsity Lakes Station - 25 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 16 min drive

Restaurants

  • Balter Brewing Company - 19 min drive

About this property

Oaks Santai Resort Casuarina

Luxury aparthotel with full-service spa and restaurant
This smoke-free aparthotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and a meeting room. Each apartment provides a washer/dryer and a fridge, plus complimentary wireless Internet access and a plasma TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a furnished balcony and a hob. Weekly housekeeping is available.
Oaks Santai Resort Casuarina offers 85 forms of air-conditioned accommodation with washers/dryers and a safe. Rooms open to furnished balconies. Each accommodation is individually furnished. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Plasma televisions come with digital channels. Housekeeping is provided on a weekly basis.

Property amenities

Beach

Near the beach
Beach towels

Pool/Spa

Outdoor pool
Umbrellas
Sunloungers
The Wellness Spa
Spa open daily
Massages
Spa services
Body treatments
Body wraps
Hot stone massages
Swedish massages
Prenatal massages
Facials
Deep-tissue massages

Internet

Free WiFi

Parking and transport

Free self-parking
Limo/town car service
Accessible parking

Family friendly

Cots (infant beds): AUD 11.0 per night

Food and drink

Fridge
Hob
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils

Dining

1 restaurant
1 bar
Room service available

Bedrooms

Rollaway/extra beds: AUD 49.0 per day

Bathrooms

Combined bath/shower
Hairdryer

Entertainment

Plasma TV with digital service

Outdoor areas

Furnished balcony
Terrace
Barbecue
Garden

Laundry

Washer/dryer

Work spaces

1 meeting room

Climate control

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

Lift
In-room accessibility
Wheelchair-accessible parking
Smoke-free property

Services and conveniences

Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Free newspapers (reception)
Front desk (limited hours)
Wedding services

Location highlights

Near the ocean
In the suburbs

Things to do

Health club access nearby
Yoga classes on site
Surfing/boogie boarding nearby
Boat tours nearby
Golf nearby
Whale watching nearby
Skydiving nearby

Safety features

Fire extinguisher
Smoke detector

General

85 rooms
3 floors
Built in 2007
Individually furnished

Policies

Check-in

Check-in between 2 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM. <br />
  • <p>This hotel's reception hours are 9 AM to 5 PM, Monday through Saturday, and 9 AM to 4 PM, Sunday. </p> <p>Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking. </p>

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cots (infant beds) are available for AUD 11.0 per night.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher and a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Free WiFi is limited to 500MB per guestroom, per stay. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.
The King Studio Courtyard Saver rooms are only accessible by stairs. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work. Parking height restrictions apply.

Property is also known as

  • Oaks Santai Resort Casuarina Kingscliff
  • Santai Retreat Apartments
  • Santai Retreat Casuarina Beach
  • Santai Retreat
  • Oaks Santai Casuarina Kingscliff
  • Oaks Santai Casuarina
  • Oaks Santai Resort
4.5

Excellent

5 - Excellent
282
4 - Good
165
3 - Okay
23
2 - Mediocre
10
1 - Poor
2
4.6
Cleanliness
4.3
Service and Staff
4.6
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, amenities

Beautiful resort style pool, amazing Thai Restaurant "The Spice Den" attached to the Resort.

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, amenities

Stayed 8 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff friendliness and we appreciated upgrade---thank you

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great pool and cocktails. Very large rooms and staff were exceptional.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mitch on the front desk went over and above to make us feel special even though we walked in tired and dusty from a day at Jet Boat Racing .

Stayed 1 night in Nov. 2019

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