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"Great location, good facilities. Parking not easily accessible for those with walking difficulties- we were so lucky to get the only disabled bay. Staff were the most amazing attentive people we’ve met in a long time - can’t wait to return!! Even the housekeepers knew who we were - best hotel experIence ever!"

"Staff at reception weren’t exactly welcoming. Checkin took longer than average considering it had all been pre-paid. Room was tired looking. Shared spaces have had investment. "

"Room was located by a busy motorway, no way of knowing that before hand. Breakfast choice very poor for a vegetarian/vegan. Pool/Spa nice to have, location reasonably closeto the town centre "

"Welcoming staff and a good location"

"Clean room lovely shower comfy bed "

"I paid just under £100 for one night, which felt a bit high for what was offered. The first thing I noticed was the bed — it was quite small, especially for two adults, and not particularly comfortable. There were also some maintenance issues. The drawers were broken or missing, so there was nowhere to store belongings. In the bathroom, the bath itself was very small, even for someone of a smaller build, and the layout was awkward — opening the door would hit the toilet, and it wouldn’t shut properly. Additionally, some of the bathroom tiles were broken, which made the space feel a bit worn and in need of repair. Overall, the stay was okay, but there’s definitely room for improvement, particularly considering the price."

"Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay."

"Family room, two doubles. Was absolutely huge room had everything we needed"

"Stayed here for two nights and were impressed with the room, the friendly staff and how easy it is to get into Chester in 10 minutes. My wife used the pool each morning and said it was lovely & clean, we didn't bother with breakfast so can't really comment on the food. We visited the bar in the evenings where there was a great atmosphere and the service was excellent. We would definitely stay here again."