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"This hotel is 10/10 the staff the room the restaurant and especially the spa were amazing! we had a very easy check in and our bags bought up to our room. I had notified the hotel it was my boyfriends birthday so we received 3 birthday cards in total from the main hotel W restaurant staff and the spa. We had a lovely relaxing two days stay and will definitely be coming back. Would also like to mention the guest relations manager think his name was Craig but he was amazing and very accommodating when I had a few queries on my bill when checking out."

"Breakfast felt rushed, I would have liked more time after my cereal before the cooked breakfast arrived, even when I asked the waitress was back after a few minutes asking if I was ready to order. This was midweek and there wasn't many guests. When more did arrive for the weekend, it was all a bit too frantic and didn't leave a relaxing breakfast experience. The room was small but clean and the bed very comfy and we were supplied with a bottle of water as well as the usual hot drink facilities."

"Lovely clean room and had everything you needed. Staff friendly will definitely go back sometime "

"Excellent stay,lovely size swimming pool,very friendly and helpful staff,breakfast was excellent too,great views into lake Windermere,food in restaurant was excellent quality all good I’d highly recommend anyone to stay here."

"Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room! "

"Yes"

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Hotel was fab and great location "

"The reception staff were so friendly and always happy to help. Lovely to have access to a small spa after a day of walking, nice hydrotherapy pool, sauna and steam room. Good range of drinks at the bar. Free parking is a bonus and location was great only a 10min walk from Grasmere and a bus stop close to the hotel to reach Ambleside, Keswick and Kendall. Only thing that really lets the place down is the stained carpets!"