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"Je ne peux pas recommander cet hôtel assez fortement ! Dès notre arrivée, l'homme à la réception est allé bien au-delà pour rendre notre séjour inoubliable. Il a non seulement organisé tous nos tours et hôtels suivants parfaitement, mais a également montré une gentillesse et une attention extraordinaires lorsque mon ami est tombé malade. Il est personnellement allé à la pharmacie pour lui acheter des médicaments et a ensuite appelé pour prendre de ses nouvelles et lui rappeler de prendre sa prochaine dose. Sa générosité ne s'est pas arrêtée là : lorsque j'ai mentionné combien j'avais aimé les pâtisseries que nous avions au petit-déjeuner, il a promis de m'en apporter le lendemain. Fidèle à sa parole, il m'a fait la surprise d'en apporter dix ! Le niveau d'hospitalité et de gentillesse véritable que nous avons expérimenté ici est rare. Si vous cherchez un endroit où l'on vous traite comme un membre de la famille, c'est ici. Merci d'avoir rendu notre séjour à Hanoï si spécial ! Nous reviendrons sans aucun doute."

"Second time at this hotel, just wonderful "

"The staff and Jimmi are just amazing! Book tours from him. He gives the best discount and really great tours. Super helpful in everything. The personal attention from Jimmi was amazing. Room was clean. It's just great value for money. Never overcharges for anything. You can also order veg things in buffet on order. "

"Everything was perfect."

"Wonderful staff. Good facilities. Lovely roof top view. "

"Easiest the best hotel I've stayed at in Hanoi. Staff can't do enough to keep guests happy, was offered a complimentary spa treatment and free mini fridge. Booked a room with a terrace and it meets any 5 star standards you might have. Strongly recommend the hotel."

"Fantastic staff "

"We had an amazing stay, with great service from Russell and Kylie. The hotel itself located conveniently for the Old Quarter and has a lovely rooftop pool area. We’d definitely stay again."

"I stayed here for two nights and I loved it. The room was very clean, comfortable, and I slept really well, which I appreciated so much. The staff were super friendly and kind, and the balcony and rooftop were beautiful. I enjoyed spending time there. At the end of my stay they even gave me a hotel bag as a gift. It was such a sweet gesture, especially because I actually needed one haha Overall my experience was amazing. I felt great there and I would stay again for sure if I return to Hanoi. I really recommend it! "