Top Hotels Near The San Mateo Japanese Garden in San Francisco from AU$117

"Love the layout, not so long walk from elevators to the rooms , mine was at the end of the hallway "

"Breakfast staff at the omelette station understood limited English, which was challenging"

"Clean room, attentive staff, business friendly, good breakfast"

"N/a"

"When I checked in , found shower has not been cleaned, a dirty towel was there, and floor had black stains. I called front desk, I guess it is AI assistant, nobody resolves issue. The bathroom floor tiles are very dirty, and wet. In the morning , I found water leakage near closet , and caused my suitcase wet. By my request of partial refund, finally received email from its GM and agreed some refund, and asked me to do refund through Expedia. Expedia contacted the hotel many times, and told me they decline refund. Quality and experience do not match review."

"Convenient airport location, however shuttle service was limited, and desk staff misinformed when called about next pickup after landing. Had to take an Uber. Good breakfast, with cooked omelets, bacon and fruit."

"Easy to get to"

"The front desk staff was great but the restaurant staff was horrible in the evening, the lady at breakfast was the exception. The hotel is ran down and no housekeeping so no clean towels and washcloths. I tried to get washclothes only to be told I would have to wait until the next morning and was given extra towels "

"N"