COVID-19 restrictions.

See detailsOpens in new tab or window

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

Featured image
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
1221 Chess Dr, San Mateo, CA, 94404

Explore the area

  • AirportSan Francisco, CA (SFO-San Francisco Intl.)12 min drive
  • Popular LocationStanford University20 min drive
  • Popular LocationFacebook Campus22 min drive
  • Popular LocationStanford University Medical Center26 min drive

Choose dates to view prices

About this area

San Mateo

Located in San Mateo, Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel is near the beach. CuriOdyssey and Coyote Point Park are cultural highlights, and some of the area's landmarks include Filoli and Stanford Theatre. Parkside Aquatic Park and Palo Alto Junior Museum and Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Leo J. Ryan Park - 16 min walk
  • Mariners Point Golf Center - 16 min walk
  • Stanford University - 20 min drive
  • Facebook Campus - 22 min drive
  • Stanford University Medical Center - 26 min drive

Getting around

  • Hayward Park Station - 3 min drive
  • San Francisco International Airport (SFO) - 12 min drive

Restaurants

  • Chipotle - 5 min walk
  • Red Robin - 7 min walk
  • Armadillo Willy's - 8 min walk
  • BJ's Restaurant and Brewhouse - 9 min walk
  • The Sandwich Monkey - 10 min walk

About this property

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

3.5-star San Mateo hotel in Foster City with free parking
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and a business centre. All 350 rooms offer comforts such as pillowtop beds and Egyptian cotton sheets, plus free WiFi and LCD TVs. Other amenities available to guests include room service, coffee makers and pillow menu.
Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel offers 350 forms of accommodation with a safe and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–1:00 PM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Portable bath seat
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Mateo
Crowne Plaza Mateo
Foster City San Mateo
Crowne Plaza Hotel San Mateo
Crowne Plaza San Mateo
Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 433 out of 972 reviews
5 - Excellent 45%
Rating 4 - Good. 317 out of 972 reviews
4 - Good 33%
Rating 3 - Okay. 126 out of 972 reviews
3 - Okay 13%
Rating 2 - Poor. 59 out of 972 reviews
2 - Poor 6%
Rating 1 - Terrible. 37 out of 972 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time visitors to San Francisco, decided to stay at the hotel based on good reviews and photos from photos from the hotel site deemed impressing but I guess after the covid outbreak, the really is somewhat different from the photos, the room I booked wasnt the one shown on picture, no deal breaker but the room itself had microwave which we had to go one floor down, no bottle waters available for guests compared to other hotel brands and tv cable sometimes had in picture freeze, no breakfast buffet I guess because of covid regulations. Overall it was ok, hopefully after this whole pandemic is over things might go back to normal.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and the surrounding is safe. I like the lobby and the elevator area. I feel like I am in a resort. The people in the check in area are accommodating. Good stay.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub drain was old didn’t feel like taking a shower tub in room 417 in the sink had a crack in it. Bedding was comfortable room seemed clean good location.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, beds were ok could be more comfortable, didn’t have much contact with staff but were nice. I know it’s not hotels fault but because COVID pool and hot tub were closed. Which was a bummer because we really wanted to use the hot tub our backs were hurting and needed the relaxation. No microwave in room but there were communal ones on 3rd and 6th floors. I would come back here
Stayed 2 nights in Aug 2021