BBQ/picnic area

Reviews of Te Aroha Motel

2.5 out of 5
Te Aroha Motel
108 WHITAKER STREET, Te Aroha, Waikato

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 120 reviews" "
Rating 8 - Good. 29 out of 120 reviews" "
Rating 6 - Okay. 3 out of 120 reviews" "
Rating 4 - Poor. 1 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

CHEE KHEONG

Liked: Cleanliness
The room is very small and the owner is very unfriendly
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the proprietors very friendly and accommodating and helpful. We take our hats off to them such a hard working team.
Stayed 1 night in Mar 2024

10/10 Excellent

Trevor

Travelled with family and small children
The location was excellent as close to eateries, supermarket, pub and mineral springs. The accommodation was clean, comfy beds and had everything we needed.
Stayed 1 night in Mar 2024
Response from Glenys on 14 Mar 2024
Thanks for a fabulous review Trevor. Big smiles.We appreciate your time posting the review and your kindness.We love what we do!Kindest regardsGlenys & Robin

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Glenys on 3 Mar 2024
Big smiles and thanks for staying with us.

10/10 Excellent

Janene, Provo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, helpful and accommodating. Amazing place
Stayed 1 night in Feb 2024
Response from Glenys on 3 Mar 2024
That is awesome that you had a great stay in the small town of TE Aroha. Thanks for the nice review.Glenys & Robin

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average
The environment is nice and convenient. But this unit has no kitchen facilities and the wall seems thin as we can hear the conversation next door.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice studio apartment with very pretty gardens
Stayed 2 nights in Jan 2024
Response from Glenys on 29 Jan 2024
Thank you Sandra for the great review,I really appreciate you commenting on the gardens - we have a great local guy who looks after the hedges and the lawns. I like to see some colour in the garden too. Wishing you a fabulous 2024! Thanks for your kindness.RegardsGlenys & Robin

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure Robyn and Glenys were very personable and helpful. We hope to stay there again. Charming little town with treks and hot bathes.
Response from Glenys on 27 Jan 2024
Thanks John,We really appreciate the awesome review. Love to see you again.Wishing you a fabulous 2024.Kindest regardsGlenys & Robin

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and clean motel room and the check in was easy and owners are very pleasant. We stayed there as we were climbing Mt Te Aroha the following morning and the hotel is at the start of the track.
Stayed 1 night in Jan 2024
Response from Glenys on 27 Jan 2024
Thanks Carla for your kind review!Well done for getting to the top of the mountain. By far the most challenging of all the mountains in the Waikato.Kindest regardsGlenys

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I unfortunately slept in due to alarm clock failure on the morning of departure but the cleaning and management staff gave me good tolerance and understanding.
Stayed 1 night in Jan 2024
Response from Glenys on 14 Jan 2024
Thanks Eric for the great review.

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and very reasonable price
Response from Glenys on 9 Jan 2024
Thanks Mark,We appreciate the great review! Thank you for staying with us.Kindest regardsGlenys

8/10 Good

SO HYUN

Travelled with family
Liked: Amenities, property conditions & facilities
Good amenities and easy access to the mineral spa we were booked in to. Just late check-out (wanted to leave around 11am) was not possible at all and staff moderately friendly. Overall good for a night stay.
Stayed 1 night in Dec 2023
Response from Glenys on 30 Dec 2023
Morning So Hyun,Over Christmas and New Year we feel it is very important for our staff to have time with their families so check out is 10am over this period. Wishing you and your mum a Happy New Year.

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Glenys on 9 Jan 2024
Lyn,We appreciate you taking the time to leave such a positive and encouraging review! Happy 2024!Kindest regardsGlenys

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Bernice

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Robin on 14 June 2023
Thank you for the review. We hope you enjoyed your stay in Te Aroha.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Stunning backdrop. Fabulous management. Rooms comfortable, modern, clean. Really comfy beds. Would come back again.
Stayed 3 nights in May 2023
Response from Glenys on 14 May 2023
Hi Kim,Big thanks for the awesome review. I really enjoyed meeting you and how special for you and your daughter to be there for your mum on mother's day!Kind regardsGlenys

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Glenys on 8 May 2023
Thanks Raymond,We really appreciate the great review.It was a pleasure to have you stay.Kindest regardsRobin and Glenys

8/10 Good

Kellie

Stayed 1 night in Apr 2023
Response from Robin on 14 June 2023
Thanks Kellie for your kind review.We hope you enjoyed your stay in Te Aroha.

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in town. Fresh and clean
Stayed 2 nights in Apr 2023
Response from Glenys on 8 May 2023
Thanks Dianne,Thank you - we are glad you enjoyed your stay!Kind regardsGlenys & Robin

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Glenys on 8 May 2023
Isaac,You are a super star! We appreciate the awesome review.Kind regardsRobin and Glenys.

10/10 Excellent

Daryl

Stayed 1 night in Apr 2023
Response from Glenys on 8 May 2023
Thanks Daryl,Thanks for staying with us! We appreciate the awesome review.Kindest regardsGlenys & Robin

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
Robin and Glenys could not have been more helpful and friendly! The room was super clean. Kitchenette was well stocked. Gas grills were great. We enjoyed our stay and wished we could have stayed in the area longer!
Stayed 1 night in Mar 2023
Response from Glenys on 2 Apr 2023
Hi Crystal,Thank you for your kind words. You were both lovely people and we wish you a wonderful rest of your stay in New Zealand.Kindest regardsGlenys

10/10 Excellent

Karen K

Stayed 2 nights in Mar 2023
Response from Glenys on 25 Mar 2023
Thanks Karen for the great review. It was a pleasure to have you stay with us.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te Aroha best stay
We had two units. One an apartment and the other a unit. Both were clean well appointed but the apartment was really lovely. So large you could spread out.
Stayed 2 nights in Feb 2023
Response from Glenys on 25 Mar 2023
Hi Diana,Thanks for a fab review. It is so nice to offer a space that friends and family can get together and socialise.Kindest regardsGlenys & Robbie

10/10 Excellent

philip

Stayed 1 night in Feb 2023
Response from Glenys on 25 Mar 2023
Thanks Philip for your review.Big smilesGlenys & Robbie

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Glenys on 25 Mar 2023
Thanks Alyssa for staying with us in Te Aroha.Kind regardsGlenys & Robbie

10/10 Excellent

Tracee

Stayed 1 night in Jan 2023

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay. Our room was so lovely and highly recommended. Lovely people to deal very helpful. Thank you for a lovely stay. Beds were so comfy.
Stayed 2 nights in Jan 2023
Response from Robin on 18 Jan 2023
Thanks Lindsay,Thank you for your awesome comments. We have invested in all new beds - Sleepyhead Exclusive Plush, not just hotel beds. Thanks for noticing the difference.We appreciate your review.Kind regardsGlenys & Robbie

10/10 Excellent

ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Robin on 18 Jan 2023
Big thanks Ying,You are a super star for being so kind.Glenys& Robin

10/10 Excellent

Royce

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were very clean and tidy and the beds were excellent. The owners were very friendly and approachable and overall we had a great stay.
Response from Robin on 18 Jan 2023
We are delighted you enjoyed your stay Royce!Thanks for a great review. You are welcome back any time.Kind regardsGlenys

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked to be recently renovated. Everything was clean and tidy. I received a very warm welcome from the owner and their dogs.
Stayed 1 night in Dec 2022
Response from Robin on 18 Jan 2023
Thanks for the nice review Kim,Alfie and Lulu need to earn their keep by greeting our lovely guests.Kind regardsGlenys & Robbie

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place right next to the mountains very convenient to our liking and they think of others
Stayed 2 nights in Dec 2022
Response from Robin on 18 Jan 2023
Thanks Marilyn,You are very kind - we do love to look after people. It is a small town and we need to share the aroha.Kindest regardsGlenys and Robin

8/10 Good

Ahmad Zamri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Response from Glenys on 10 Dec 2022
Thank you Ahmad,We really appreciate you staying with us.Kindest regardsGlenys

10/10 Excellent

Leon

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was clean and tidy.
Stayed 1 night in Nov 2022
Response from Glenys on 26 Nov 2022
Thank you Leon for the great reviewBig smiles

10/10 Excellent

Tsnimo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the feeling welcoming to the room, and very clean area in the room
Stayed 2 nights in Nov 2022
Response from Glenys on 26 Nov 2022
Wonderful to have such lovely people stay.Thank you for your kindnessGlenys

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, close to amenities, friendly staff.
Stayed 1 night in Oct 2022
Response from Glenys on 26 Oct 2022
Thanks Sarah for the great review!Robin and I are thrilled that you enjoyed your stay.Love to see you again.Kindest regardsGlenys & Robin

10/10 Excellent

Miko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are all good and clean, the staff was very friendly.
Stayed 1 night in Oct 2022
Response from Glenys on 10 Oct 2022
Thanks Miko,We appreciate the great review!We pride ourselves on cleaning and our team are wonderful in ensuring guests have a great experience.Big smiles :)

10/10 Excellent

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean and tidy little place. Had everything we need plus friendly manager and walking distance to shops and activities in Te Aroha. Right at the bottom of the mountain, was really beautiful. We went to Hobbiton and was an easy drive there and back. Highly recommend.
Stayed 1 night in Sep 2022
Response from Glenys on 4 Oct 2022
Hi Aimee,Thanks for such a lovely review.I'm delighted that you enjoyed our little town and all it has to offer.Big smilesGlenys & Robin

8/10 Good

Myreen

Travelled with partner
Liked: Cleanliness, staff & service
You could hear the other guests due to thin walls,other wise good hotel
Stayed 2 nights in Sep 2022
Response from Glenys on 4 Oct 2022
Hi Myreen,Thanks for your review. The motel is made of solid block so I''m not sure if it is the thin walls.The rooms are right next to each other so sometimes guests are louder than you'd expect. We experienced this too recently when we stayed at Taupo Hilton and were woken at 6am when guests next door on the talking on their balcony. If you did return - please mention this to us and we woud try and put you in a room where there were no guests next to you.Kind regardsGlenys

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortably appointed and immaculate rooms. Fantastic check - in. Great position to mineral pools
Stayed 1 night in Sep 2022
Response from Glenys on 13 Sept 2022
Hi Kylie,Thank you for an awesome review! You made our day!We really appreciate your kind words!Kindest regardsGlenys & Rob

10/10 Excellent

stephanie

Stayed 1 night in Sep 2022
Response from Glenys on 12 Sept 2022
Thanks Stephanie,You are a super star! Thanks for the great review, and more importantly we are delighted you enjoyed your stay!

10/10 Excellent

evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the unit was eveything is perfect. Bed very comfortable Warm Will stay again Great shower. 👍
Stayed 1 night in Sep 2022
Response from Robin on 19 Sept 2022
Hi EvelynWe are really pleased you enjoyed your stay with us and appreciate you taking the time to give us a great reviewKia KahaRegardsGlenys & Robin

8/10 Good

Susan

Stayed 1 night in Aug 2022

10/10 Excellent

Brooke

Stayed 1 night in Jul 2022
Response from Glenys on 5 July 2022
Thanks Brooke, You are a super star! We are delighted that you enjoyed your stay! Lovely people.

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop-over on return trip from Hobbiton to Auckland by car. Rooms were clean and welcoming, owners very helpful in suggesting restaurants and arranging a delightful visit to the hot springs spa just up the road. Would gladly return here for a night if back in the area.
Stayed 1 night in Jun 2022
Response from Glenys on 4 July 2022
Thank you Maria for the lovely review, You visited Te Aroha ( the love in English) I hope you enjoy the rest of your stay in New Zealand. Safe travels Glenys

10/10 Excellent

Minwoo

Stayed 1 night in Jun 2022

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, friendly service and walking distance to amenities. Very comfortable bed, best sleep I’ve had in a long time 👍 highly recommend
Stayed 1 night in Jun 2022
Response from Glenys on 27 June 2022
Thanks Sally, We are delighted you enjoyed your stay! You were sleeping on an Elegance PLush from Sleepyhead. Plus we have mattress toppers too. Loved your nice energy!

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bed ever!
We'd been awake since four o'clock so I was dropped off to sleep while he carried on to the tangihana at Paeahi. I looked under the sheets to see what you had to make the bed sooooo comfortable. Thanks for that. I slept for two hours solid - wonderful!!
Stayed 1 night in May 2022
Response from Glenys on 27 June 2022
Thanks so much for staying with us! I'm delighted you were comfortable and slept well. You are welcome back any time. Regards Glenys & Robin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy local privately spa
Very good location at the central, closed swimming pool and local famous, super friendly owner.
Stayed 2 nights in May 2022
Response from Glenys on 18 May 2022
Thank you, We appreciate you staying with us and hope to see you again. Kind regards Glenys & Robin