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Rating 10 - Excellent. 86 out of 120 reviews" "
10 - Excellent
86
Rating 8 - Good. 29 out of 120 reviews" "
8 - Good
29
Rating 6 - Okay. 3 out of 120 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 120 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 120 reviews" "
2 - Terrible
1
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
CHEE KHEONG
24 Mar 2024
Liked: Cleanliness
The room is very small and the owner is very unfriendly
We found the proprietors very friendly and accommodating and helpful. We take our hats off to them such a hard working team.
David
Stayed 1 night in Mar 2024
10/10 Excellent
Trevor
Travelled with family and small children
14 Mar 2024
The location was excellent as close to eateries, supermarket, pub and mineral springs. The accommodation was clean, comfy beds and had everything we needed.
Trevor
Stayed 1 night in Mar 2024
Response from Glenys on 14 Mar 2024
Thanks for a fabulous review Trevor. Big smiles.We appreciate your time posting the review and your kindness.We love what we do!Kindest regardsGlenys & Robin
Very nice studio apartment with very pretty gardens
Sandra
Stayed 2 nights in Jan 2024
Response from Glenys on 29 Jan 2024
Thank you Sandra for the great review,I really appreciate you commenting on the gardens - we have a great local guy who looks after the hedges and the lawns. I like to see some colour in the garden too. Wishing you a fabulous 2024! Thanks for your kindness.RegardsGlenys & Robin
From arrival to departure Robyn and Glenys were very personable and helpful. We hope to stay there again. Charming little town with treks and hot bathes.
John
Response from Glenys on 27 Jan 2024
Thanks John,We really appreciate the awesome review. Love to see you again.Wishing you a fabulous 2024.Kindest regardsGlenys & Robin
Nice and clean motel room and the check in was easy and owners are very pleasant. We stayed there as we were climbing Mt Te Aroha the following morning and the hotel is at the start of the track.
Carla
Stayed 1 night in Jan 2024
Response from Glenys on 27 Jan 2024
Thanks Carla for your kind review!Well done for getting to the top of the mountain. By far the most challenging of all the mountains in the Waikato.Kindest regardsGlenys
I unfortunately slept in due to alarm clock failure on the morning of departure but the cleaning and management staff gave me good tolerance and understanding.
Good amenities and easy access to the mineral spa we were booked in to.
Just late check-out (wanted to leave around 11am) was not possible at all and staff moderately friendly.
Overall good for a night stay.
SO HYUN
Stayed 1 night in Dec 2023
Response from Glenys on 30 Dec 2023
Morning So Hyun,Over Christmas and New Year we feel it is very important for our staff to have time with their families so check out is 10am over this period. Wishing you and your mum a Happy New Year.
Great location. Stunning backdrop. Fabulous management. Rooms comfortable, modern, clean. Really comfy beds. Would come back again.
Kim
Stayed 3 nights in May 2023
Response from Glenys on 14 May 2023
Hi Kim,Big thanks for the awesome review. I really enjoyed meeting you and how special for you and your daughter to be there for your mum on mother's day!Kind regardsGlenys
Robin and Glenys could not have been more helpful and friendly! The room was super clean. Kitchenette was well stocked. Gas grills were great. We enjoyed our stay and wished we could have stayed in the area longer!
Crystal
Stayed 1 night in Mar 2023
Response from Glenys on 2 Apr 2023
Hi Crystal,Thank you for your kind words. You were both lovely people and we wish you a wonderful rest of your stay in New Zealand.Kindest regardsGlenys
10/10 Excellent
Karen K
23 Mar 2023
Karen K
Stayed 2 nights in Mar 2023
Response from Glenys on 25 Mar 2023
Thanks Karen for the great review. It was a pleasure to have you stay with us.
We had two units. One an apartment and the other a unit. Both were clean well appointed but the apartment was really lovely. So large you could spread out.
Diana
Stayed 2 nights in Feb 2023
Response from Glenys on 25 Mar 2023
Hi Diana,Thanks for a fab review. It is so nice to offer a space that friends and family can get together and socialise.Kindest regardsGlenys & Robbie
10/10 Excellent
philip
15 Feb 2023
philip
Stayed 1 night in Feb 2023
Response from Glenys on 25 Mar 2023
Thanks Philip for your review.Big smilesGlenys & Robbie
What a lovely place to stay. Our room was so lovely and highly recommended. Lovely people to deal very helpful. Thank you for a lovely stay. Beds were so comfy.
Lindsay
Stayed 2 nights in Jan 2023
Response from Robin on 18 Jan 2023
Thanks Lindsay,Thank you for your awesome comments. We have invested in all new beds - Sleepyhead Exclusive Plush, not just hotel beds. Thanks for noticing the difference.We appreciate your review.Kind regardsGlenys & Robbie
The facilities are all good and clean, the staff was very friendly.
Miko
Stayed 1 night in Oct 2022
Response from Glenys on 10 Oct 2022
Thanks Miko,We appreciate the great review!We pride ourselves on cleaning and our team are wonderful in ensuring guests have a great experience.Big smiles :)
Such a clean and tidy little place. Had everything we need plus friendly manager and walking distance to shops and activities in Te Aroha. Right at the bottom of the mountain, was really beautiful. We went to Hobbiton and was an easy drive there and back. Highly recommend.
Aimee
Stayed 1 night in Sep 2022
Response from Glenys on 4 Oct 2022
Hi Aimee,Thanks for such a lovely review.I'm delighted that you enjoyed our little town and all it has to offer.Big smilesGlenys & Robin
8/10 Good
Myreen
Travelled with partner
29 Sept 2022
Liked: Cleanliness, staff & service
You could hear the other guests due to thin walls,other wise good hotel
Myreen
Stayed 2 nights in Sep 2022
Response from Glenys on 4 Oct 2022
Hi Myreen,Thanks for your review. The motel is made of solid block so I''m not sure if it is the thin walls.The rooms are right next to each other so sometimes guests are louder than you'd expect. We experienced this too recently when we stayed at Taupo Hilton and were woken at 6am when guests next door on the talking on their balcony. If you did return - please mention this to us and we woud try and put you in a room where there were no guests next to you.Kind regardsGlenys
Great stop-over on return trip from Hobbiton to Auckland by car. Rooms were clean and welcoming, owners very helpful in suggesting restaurants and arranging a delightful visit to the hot springs spa just up the road. Would gladly return here for a night if back in the area.
Maria
Stayed 1 night in Jun 2022
Response from Glenys on 4 July 2022
Thank you Maria for the lovely review,
You visited Te Aroha ( the love in English)
I hope you enjoy the rest of your stay in New Zealand.
Safe travels
Glenys
A great place to stay, friendly service and walking distance to amenities. Very comfortable bed, best sleep I’ve had in a long time 👍 highly recommend
Sally
Stayed 1 night in Jun 2022
Response from Glenys on 27 June 2022
Thanks Sally,
We are delighted you enjoyed your stay!
You were sleeping on an Elegance PLush from Sleepyhead. Plus we have mattress toppers too.
Loved your nice energy!
We'd been awake since four o'clock so I was dropped off to sleep while he carried on to the tangihana at Paeahi. I looked under the sheets to see what you had to make the bed sooooo comfortable. Thanks for that. I slept for two hours solid - wonderful!!
CC
Stayed 1 night in May 2022
Response from Glenys on 27 June 2022
Thanks so much for staying with us!
I'm delighted you were comfortable and slept well.
You are welcome back any time.
Regards
Glenys & Robin