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"Excellent location, friendly staff, nice breakfast garden, comfortable bed, good aircon."

"This is a very nice hotel in the walled city. Views are beautiful and the food is very good. Service was nice but a bit unorganized. We had some trouble with our room so they upgraded us to a suite. This is an old property (formerly the bishops house) and needs some upgrades like carpet and paint, par for the course with these older properties."

"The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance. "

"Awesome Hotel. Excellent view of the castle. Easy walk to the castle. A bit run down area. The hotel is perfect for exploring Carcassonne site"

"Good value. Thoughtful staff. Excellent breakfast. "

"What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price. "

"Im more upset with Expedia for this experience. This hotel was listed as Carcasonne and we should have done a little more homework but we were strapped for time. This hotel is located nowhere near where we wanted to be (the heart of Carcasonne). It was a $40cdn uber and when we decided to eat the cost of the hotel and go somewhere closer the ubers were not coming out that far. The hotel itself is fine but has a very cold almost robotic feel. This place would be fine for a single or perhaps a...

"The room was very clean and the staff were very friendly and helpful."

"Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the...

"+ Good location to walk to the cite or the castle + Relatively quiet + Decent size apartment with seating area/crockery/cutlery/microwave + Bathroom with towels, hairdryer, soap and hot water + Bedroom was ok in size with wardrobe, safe and bedlinen - Some bed linen had stains and the bed was pretty uncomfortable - No cleaning material or dish cloths in the kitchen (but one can purchase for 5 Euro) - No kettle or coffee/tea - so please bring your own - We broken car window/glass right in front...

"The friendly staff made the stay enjoyable "

"Great value, clean, spacious and good location "

"Good value for money .staff where very helpful with recommendations for eating and places to visit. "

"Oui tout etait parfait "