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"Absolutely superb stay as always! Beautiful ‘Prince William Suite’, delicious food, wonderful breakfast and amazing staff who were all courteous, friendly and kind, and very accommodating of our 2 month old!"

"Breakfast or should I say lack of it was dreadful. The coffee machines were broken. No brown bread, short of staff, no poached eggs and no porridge. Only full fat yoghurts and couldn't get a coffee"

"Parking was great. The staff were fantastic. The bar was ok. We do not drink. A little pricey but understandably as it is such a high class place"

"Everything is great about this place except the nights sleep is dreadfull as the windows are single glazed so you hear people all night coming out of the pubsuntil about 4am and there is no blackout blinds"

"Room service awful. Food stone cold sent back . Very noisy , when the room doors closed the slammed and shook the room. Bad"

"Alongside the canal in Chester, with the gym opposite. Well situated for a walk into the historic centre of the city. Good parking available opposite and excellent dining!"

"Comfortable and clean room. Gym was good. WiFi was good. Staff were very helpful and friendly. Great location for the town centre. No parking with the hotel but options available nearby. Hotel bar was comfortable, ideally would have been nice to have better choice of ales on tap. Thanks "

"Room very comfortable, impeccably clean. Hotel quiet, great location on canal towpath, short walk into town, Lovely bar, Harkers, two minutes walk along canal. "

"I stayed here for work. 1st night, the room was clean but quite basic. I got woken up at 12.15 am by a group of drunken men who didn’t stop with their noise until 5 am. I told reception the next day and they moved me to a much better and quieter room the next day. Food was excellent in the restaurant. I didn’t try the spa. Staff very welcoming."