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"The hotel is absolutely immaculate. I loved my stay here "

"I always like staying at the Genting hotel when visiting for work. It is fairly priced, convenient and has everything I need. Front desk staff are really friendly too."

"Our room was quieter this time as it was on the opposite side of the hotel. Room seemed nicer. However, the room was very hot as no temperature control facilities in this room. We ate in the restaurant - the lamb shank was amazing. Pool and sauna etc were quiet which was nice."

"Great hotel in great location "

"Nice hotel in a very convenient location."

"The parking situation was confusing on some sites it states that disabled parking is free (which is one of the reasons we picked this hotel) and when we got to the hotel they then told me that we had to pay for parking. Luckily the staff did not charge us at their discretion. The breakfast options were not as varied as advertised (only choice of eggs was scrambled and highly peppered, no mushrooms, fried tomatoes etc)but what was offered was well cooked. The rooms were very clean but could do with a small fridge for medication or items purchased that need to be kept cool. But the staff are really friendly and seem to be happy and treat patrons very well. "

"Great hotel. Love the larger rooms for families without the need for someone sleeping on a sofa bed "

"There was a problem with our room when we had arrived . They offered us a drink while they figured it out . Within minutes they upgraded us . Amazing and ultra friendly staff . "

"Polite friendly helpful staff, clean spacious room, good choice for breakfast. Walkable from New Street station, close to canals eating area (sealife/lego), just by the old part (library) and easy to walk to Bullring"