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"Everything was right about the property, beautiful property, great locations, great service"

"Good place to stay"

"Good food court opposite hotel. Can walk to it."

"Professional hospitality, staffs are all top rated trained in manners and helpfulness. Beautiful, clean, spacious and well maintained rooms and facilities. Breakfast quality and staff services are 5 stars."

"Huge rooms location bit off from everything"

"Great hotel"

"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

"Staff were extremely helpful."

"Just loved the stay in Cititel Penang"

"Excellent location. Close to a mall and lots of restaurants."

"good layout, helpful staff"

"Clean room, breakfast was good n lots of varieties. "

"Beautiful place to stay. All the staff were amazing and we found the location convenient."

"Great location, rooms spacious and quiet, breakfast was great and staff fantastic!"

"Room was comfortable and the staff very professional, efficient and helpful. "

"Beautiful property with very clean rooms and lovely staff who are very pleasant and ready to provide assistance whenever needed. If I ever return to Penang, I certainly would stay here again!"

"For the money the hotel was spot on, rooms are a tad dated but they are all clean and tidied up daily. The staff are all very friendly and the garden/pool area is nice. Couldn’t ask for more."

"value for money, superb location, two large shopping malls nearby"

"Clean room."

"Good hotel"