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"KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient."

"It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small...

"Some entertainment of Starry sky wad very unique. Food quality was very good."

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"The apartment is nice with sufficient space for the family. The challenge is the location which is rather off the grid from the town and a very winding road leading to the club. Location wise is quite a challenge. Staff hardly speak any English but they are very nice people. "

"Nice room Not new but clean Great breakfast Good location Free parking provided but limited Fee charging parking within 3 minutes walk "