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"friendly staff, quiet and tranquil environment, room is very new and clean "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"perfect!"

"The location was great with Katakurakan right in front of Hotel."

"The room was clean and smell good. Also, it has a nice public bath."

"静かで落ち着ける。空気も良く、ゆったりくつろげます。少しずつ設備が老朽化していることを感じますが、それなりに改善はされているように感じます。でも、とにかくロケーションが素晴らしいです。"

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"excellent location, room suitable for its price range. "

"The rooms were big, clean and im a nice location!! "

"予約を取るのが大変難しい。"

"It is a really excellent hotel with wonderful staff. The room was very good."

"It was very clean and the staff was nice "