It was my first time staying in a shared dorm, so i was hesitant at first. The YHA exceeded my expectations. Staff were friendly. Facilities were great. The bed was comfy, room clean, bathroom spacious and clean also. I had friendly room mates. There is also a reading light and plugpoint next to each bed. Spacious lockers also with a charging point in them. The location is very convenient, but i found it difficult to walk to the hotel with my baggage from Wynyard station because it is uphill. So i took a short uber ride from the station to the hotel which was fine. Going back to the station was easier because it was downhill. If you are carrying big luggage, take an uber to/from the nearest station. The place itself is easy to find and access is easy.