Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Nightcap at Chester Hill Hotel

3.5 out of 5
Nightcap at Chester Hill Hotel
196 Waldron Road, Chester Hill, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 73 reviews" "
Rating 8 - Good. 23 out of 73 reviews" "
Rating 6 - Okay. 8 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Travelled with family
Staff are friendly & even carried suitcase upstairs. There is no lift just a flight of stairs to get to rooms. Stayed here as it is advertised as 10 mins to Olympic Park - definitely not 10 mins more like 25 mins by car. It took us 1 hour by public transport - bus & 2 trains to get there. The tap fell off when taking a shower followed by the drain cover coming off also.
Stayed 1 night in Feb 2024

8/10 Good

Mckenzie

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Shou, Ringwood

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the property via public transport, and surrounded by all kind of shops, and more importantly the staff are friendly and helpful with great customer service attitude.
Stayed 1 night in Feb 2024

8/10 Good

BISHWAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Photos on website were very.... optimistic compared to actual room. Parking and access aren't great. Rear carpark requiring you to drag your luggage through the bar area to the accommodation. 150mm Gap in carpet between the bedroom and the bathroom, showing bare concrete. However, room was clean, bed comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

TIMOTHY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and everything was clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

bingxing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room above the bar and street but not noisy. Free parking is important for me
Stayed 2 nights in Sep 2023
Response from Chester Hill Hotel on 21 Sept 2023
Hi Bingxing,Thank you for your awesome review of Chester Hill Hotel Nightcap. It was a pleasure having you stay with us and hope to see you again.Kind Regards,Chester Hill Hotel

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay I was in a room away from main street. No windows but quiet. Second stay my room was next to main street. Noise was pretty bad from Monday to Wednesday. Street hoons were roaring up&down the street until midnight consistently. The ear-plugs provided in the room should have given me a hint.
Stayed 3 nights in Sep 2023

2/10 Terrible

Des

Business traveller
Liked: Cleanliness, staff & service, amenities
The only issue I had is that it was very nosey at night when I was trying to sleep. I could hear the door slam most of the night.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with private bathroom and show
Response from Chester Hill Hotel on 29 Aug 2023
Thank you for your fantastic review James.We are glad you enjoyed your stay and hope to see you again soonKind Regards,Chester Hill Hotel

6/10 Okay

Hoan

Business traveller, Travelled with partner
Liked: Staff & service
They doesn't have dryer that very important with any hotel or motel. The hot water take long time to arrived!
Stayed 1 night in Aug 2023

2/10 Terrible

Shane

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We woke up to screaming twice through the night and the area around the hotel was not safe.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laura

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy. Perfect size for what we needed. The shower water was nice and hot and we barely heard a thing the whole time we were there.
Stayed 2 nights in Jun 2023

10/10 Excellent

Samantha

Stayed 1 night in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Clean, spacious and well appointed room. Handy location.
Stayed 2 nights in May 2023

4/10 Poor

Mohammad

Disliked: Property conditions & facilities
The room was very small. The aircon was noisy and I had to switch it off. It woke me up at night. They could not fix it till Monday so spent another night without AC. The room was very basic. The receptionist was very good though.
Stayed 2 nights in May 2023

10/10 Excellent

Penny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and made my stay easy and comfortable. Would stay here any day.
Stayed 5 nights in Apr 2023

10/10 Excellent

Moustafa

Stayed 1 night in Apr 2023

8/10 Good

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient.
Stayed 1 night in Apr 2023

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, friendly staff, free drink upon check in, pre-check in made it easy.
Stayed 1 night in Mar 2023
Response from Chester Hill NightCap on 1 Apr 2023
Hi Nikki, Thank you for your review. We hope you enjoyed your stay and look forward to seeing you again.

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debs stay
It was very good staff excellent
Stayed 4 nights in Mar 2023
Response from Chester Hill NightCap on 1 Apr 2023
Hi Deborah,Thank you for your review, we hope you enjoyed your stay and look forward to seeing you again.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Mick on 13 Mar 2023
Hi Steven. Thank you for your awesome review

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly
Great place and friendly staff
Stayed 1 night in Mar 2023
Response from Mick on 13 Mar 2023
Hi David. Thanks for your awesome review of Chester Hill Hotel Nightcap. It was great having you stay with us

10/10 Excellent

PEITING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2023
Response from Chester Hill Nightcap on 1 Apr 2023
Hi Peiting,Thank you for your review, we take pride in our customer service and look forward to seeing you again.

8/10 Good

DUSKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very covenant and the food and bar were great thanks
Stayed 1 night in Mar 2023
Response from Chester Hill Nightcap on 1 Apr 2023
Hi Dusko,Thank you for your review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff. Bed is too soft
Stayed 1 night in Nov 2022

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic checking in, room was nice and clean. Overall great spot to stay overnight
Stayed 1 night in Nov 2022

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - room is nice and clean - bed is firm enough for my liking which is a decent surprise - 3-minute walk from the nearest train station. a trip to/from the city takes almost an hour, but I find Sydney trains to be quite good so it's manageable - nice shower pressure - staff is friendly Cons: - some minor build quality issues in the bathroom (toilet paper holder and toilet seat coming loose, end of tap has got an extra hole) - some outside noise definitely got into the room - there's a betting parlour downstairs which could be a turnoff for some people 7.5/10
Stayed 3 nights in Nov 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly great accommodation. Heaps better than expected.
Stayed 3 nights in Oct 2022
Response from Nightcap Hotel on 13 Nov 2022
Thank you for your review.

10/10 Excellent

Tyrone

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

4/10 Poor

Luke

Business traveller
Disliked: Amenities, property conditions & facilities
The staff were very friendly and helpful. But the roof was not very good. You could clearly hear every single person walking by on the street talking, every single car driving past and every single door that opened. They need to be able to make the room more comfortable by reducing the amount of outside noise that comes in.
Stayed 1 night in Sep 2022
Response from Nightcap Hotel on 13 Nov 2022
Thank you for your review.

10/10 Excellent

Chris

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff were excellent and friendly. The rooms are clean and tidy and area surrounding is easy to walk and plenty of food and transport options. I would stay here again.
Stayed 1 night in Sep 2022
Response from Nightcap Hotel on 13 Nov 2022
Thank you for you responded we are happy to hear you had a really awesome stay and cant wait to see you agian

10/10 Excellent

JASON

Stayed 1 night in Sep 2022

10/10 Excellent

Simone

Stayed 3 nights in Sep 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No desk to work at (fair enough given the size of the room). Plethora of F-bombs from another room. Food OK but cash only.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Stayed 2 nights in Jun 2022

10/10 Excellent

Mr Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here are clean, neat and comfortable. It’s a great hotel within easy reach of Parramatta. With off road parking out the back. You won’t go wrong if you stay here. I like it.
Stayed 3 nights in Apr 2022
Response from yasim on 16 Apr 2022
Thank you for your kind review . We hope to see you again soon

8/10 Good

Kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Would stay there again.
Stayed 1 night in Mar 2022
Response from Yasim on 16 Apr 2022
Thank you for your kind review . We hope to see you again soon

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is very friendly. I had a nice experience with them.
Stayed 5 nights in Mar 2022
Response from Yasmin on 16 Apr 2022
Dan, Thank you for your review. We hope to see you soon.

8/10 Good

Adeline

Liked: Staff & service, property conditions & facilities
Room was great for a one night stay and the gentleman at the desk was lovely. Only feedback is the bathroom in the room stunk a big but nothing some perfume couldn't fix.
Stayed 1 night in Dec 2021
Response from Mick on 28 Dec 2021
Hi Adeline. Thank you for your awesome review of Chester Hill Hotel. We really appreciate your feedback and will pass on to the other team members. We are happy you enjoyed your stay

10/10 Excellent

Tammy

Disliked: Amenities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Free drink. Restaurant closed Monday, but others in easy walking distance. The pub had in room showering facilities.
Stayed 1 night in May 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Cassandra

Liked: Staff & service, property conditions & facilities, room comfort
Been Updated
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021