View from property

Reviews of Getawayz NSW - Heatherbrae I - Luxurious 3 Bed Apartment, World Class Harbour Bridge Views.


Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.2/10

Cleanliness

Reviews

10/10 Excellent

Elizabeth J.

Liked: Cleanliness
Great Location and View
The view is incredible and the location is great. Nice neighborhood to walk around in and very close to public transport. If you are staying a long time, just request some extra towels ahead of time.
Stayed 6 nights in Aug 2023
Response from VrboOwner on 4 Sept 2023
Hey Elizabeth! Thank you for your 5/5 review of Heatherbrae I! We are so glad that you loved your stay at the apartment and that you enjoyed the neighborhood and its proximity to public transportations! Our lovely two-bedroom Kirribilli apartment boasts a terrace and panoramic harbor views from the combined living, kitchen, and dining rooms. This apartment is bright and cozy, newly re-furnished with a fit-out from the Coco Republic, and ideal for a pleasant stay in sunny Sydney! Thank you as well for being a wonderful guest! We look forward to hosting you again in the future! Kind regards, The Getawayz NSW Team

8/10 Good

Sam F.

Liked: Cleanliness
Great, though lacked polish
Magnificent location & view. Well appointed & supplied. The primary issue we had with this place was its unfortunate state of disrepair. The towel rail covered in rust, the toilet paper roll holder almost completely unscrewed from the wall, the vanity missing its plug, the shower heads installed off-center, the door handle on the toilet door not screwed in properly, the timber flooring throughout the apartment was quite extensively damaged especially towards the rear french doors. I was also let down by the email we received with instructions for check out - a laundry list of chores similar to what I’d expect my wife would produce on a saturday morning. The price point for this property is too high for your guests to be taking out their own rubbish, and opening every window in the property to ensure the place is “aired out” for the next guests. All of this risked making it feel like a tacky school camp location, not a luxe 3br apartment in kirribilli. It leaves a bad taste in the mouth upon exit. When you spend over $1,000/night on accommodation you expect (perhaps naively) that the place will look in as polished “in real life” as it does online & that the apartment will *feel* ready for guests (albeit “lived-in”). Unfortunately it felt like we came in halfway through a working bee, and were financially coerced into participating upon check out.
Stayed 2 nights in Jul 2023
Response from VrboOwner on 4 Sept 2023
Hi Sam, Thank you for your 5/5 review of Heatherbrae I! We are delighted to hear that you found the property was in a great location, well-appointed, and well-equipped, and that you liked the view! We truly appreciate all of the feedback you provided at the apartment; it is extremely valuable and beneficial to us. The last time we checked when we cleaned the property, the towel rail, toilet paper holder, and vaniy were working properly and not damaged; additionally, the shower heads, the door handle on the toilet door, and the timber flooring, particularly near the rear french doors, will be inspected so that the necessary steps can be taken— we greatly value your effort in informing us of all of these issues. We also entirely comprehend your concerns regarding the check-out procedures, due to you were required to perform a laundry list of duties, as well as the price of the property, that you reportedly thought was too much, and we asked for you to open the window and bring out your own trash. We truly sympathise that you felt pressured into participating when you checked out. We could have sorted out all of these issues if we had received some advance notice from you about these throughout your stay, as we desire to provide the best possible experience by being available whenever needed and are more than pleased to attend to and resolve any trouble from our guests. Once again, your feedback is extremely valuable, and all of these will be added to the account in order to take the necessary steps. We wish you the best of luck! Best wishes, The Getawayz Team.

10/10 Excellent

Catherine C.

Liked: Cleanliness
Fantastic location and spacious apartment!
Our family of 6, four kids between 8-13, absolutely loved this location. It was perfect for us to escape the downtown Sydney busyness but perfect to explore and enjoy all that Sydney had to offer. The apartment was spacious for our family and well stocked and clean. We loved our time there and even lucked out with perfect views for Sydney Vivid and a great night time drone show over the harbour! I would definitely recommend this property to anyone lookin for a spacious place to stay with a great view and relaxing atmosphere but still super close to the ferries & train stops to get around very easily.
Stayed 4 nights in Jun 2023
Response from VrboOwner on 4 Sept 2023
Hey Catherine! Thank you for your 5/5 review of Heatherbrae I. We are thrilled to hear you and your kids loved your stay at the home and had a great time with the spectacular views that Sydney has to offer! Our lovely Kirribilli apartment provides the most spectacular views of the Sydney Harbour Bridge. The apartment features a huge entertaining balcony, which is ideal for dinner after a day of seeing Sydney. You are a 5-minute walk from the train station, the Sydney Harbour Bridge, and the Sydney CBD; you are in one of Sydney's nicest villages, close to everything that Sydney has to offer. Thank you for being such a lovely guest as well! We look forward to hosting you again in the future! Kind regards, The Getawayz Team

10/10 Excellent

Daniel C.

Liked: Cleanliness
The View
Great Property- What a view!
Stayed 3 nights in Jan 2022
Response from VrboOwner on 4 Sept 2023
Hey Daniel, Thank you so much for the lovely 5/5 star review! We're so happy you loved the home and the view! Thanks for being a great guest and we hope to host you again in the future! Kind regards, James (& The Getawayz Team)

8/10 Good

Julia C.

Great location and living space. Would benefit from a little updating.
Very good experience.
Stayed 8 nights in Dec 2021
Response from VrboOwner on 4 Sept 2023
Hi Julia, Thank you for your review! We're glad you liked the location and the living space. However, we would really appreciate it if you could let us know which part of the home or amenities needs an update as you have indicated in your feedback. This would really help us improve the experience and service we provide our guests. Kind regards, James