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"We had a great stay. Family of 4 staying mid to end of September. The hotel was kept clean all of the time, room was lovely and also cleaned each day. Facilities at the time we went were good. Water slides and pool options for the kids were great and clean. Sunbeds readily available, as with most hotels it’s first come first served for the spot you get. The food and drink choices I would describe as Ok all inclusive food and drink, nothing spectacular, nothing massively tasty but all acceptable and topped up regularly. The pool snack bar is open all day so snacks between meal times were always available. Good choice on the Cocktail menu but they all tasted average. Animation and entertainment was Ok, I’ve been to hotels that have done a lot better with this… But it was there and the kids enjoyed it. The beach, shops and market stalls and beach are all within a 5-10min walk. If the price is right we will definitely be returning next year, that probably the best compliment I can give it."

"Very modern and clean. "

"The hotel is very old, and the furniture was broken. The air conditioner was also not working. The food and drinks were not good at all. It makes no sense that this hotel has such high ratings online. We had to check out the next morning because they couldn't repair the air conditioner and didn’t offer to change our room. We couldn’t imagine spending a second night there with our baby. He spent the entire night crying because it was too hot, and opening the windows wasn’t an option since it was very noisy outside. Basically It's a tourism Trap. "

"I visited in June and loved it, so we decided to return. Unfortunately, this time we were disappointed with the room we received. The balcony door wouldn’t open, the coffee machine wasn’t working, and for five people, the balcony was so small that there was barely any space for us. The food was the same every single day. Back in June, it wasn’t like this, so instead of improving, things have gone downhill. The food wasn’t very tasty either, and the snack bar served the exact same options daily with no variety. "

"breakfast wasn’t up to much and charging 15 lev to park your car in their carpark is a bit cheeky after paying to stay there "

"Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant "

"Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀 "

"This is a cozy family owned hotel on the quiet end of Sunny Beach. We booked last minute when our plans changed. Although it doesn't have all the bells and whistles of the big hotels, the management offers great service and flexibility and excellent English speaking skills. They went above and beyond during our brief visit. "

"Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów."