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Primoretz Grand Hotel & SPA

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel located in Burgas Center

You can look forward to a free breakfast buffet, an airport shuttle and a poolside bar at Primoretz Grand Hotel & SPA. Treat yourself to a body scrub, a facial or a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.

Popular amenities

  • On private beach
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
The current price is AU$259
includes taxes & fees
24 May - 25 May
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About this property

Primoretz Grand Hotel & SPA

  • Luxury hotel located in Burgas Center
  • You can look forward to a free breakfast buffet, an airport shuttle and a poolside bar at Primoretz Grand Hotel & SPA. Treat yourself to a body scrub, a facial or a body treatment at the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
  • Other perks include:
    • An indoor pool and an outdoor pool
    • Free train station pick-up, bike hire and 4 outdoor tennis courts
    • Self-parking (surcharge), express check-in and ATM/banking services
    • Free newspapers, tour/ticket information and a front desk safe
  • Room features
  • All 87 rooms offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with separate baths/showers and hairdryers
    • Balconies, daily housekeeping and phones

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 8.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Primoretz Grand Hotel & SPA have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Primoretz Grand Hotel & SPA?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Primoretz Grand Hotel & SPA on 24 May 2026 start from AU$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Primoretz Grand Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Primoretz Grand Hotel & SPA?

Self-parking is available for EUR 8.00 per day.

What time is check-in at Primoretz Grand Hotel & SPA?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Primoretz Grand Hotel & SPA?

Checkout is at noon.

Does Primoretz Grand Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Primoretz Grand Hotel & SPA located?

Nestled on the beach, this Burgas Center hotel is within a 5-minute walk of Sea Gardens and Burgas Beach. Strandja Mountain and Bogoridi street are also within 10 minutes. Burgas Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 116 out of 193 reviews
Rating 8 - Good. 58 out of 193 reviews
Rating 6 - Okay. 12 out of 193 reviews
Rating 4 - Poor. 3 out of 193 reviews
Rating 2 - Terrible. 4 out of 193 reviews

Reviews

Verified

10/10 Excellent

GEORGI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfull staff and excellent service.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property was clean and in a great location. Hotel had everything you need. The gym had everything and one of the best gyms i have seen in a hotel. Indoor pool was a nice touch for the colder fall weather.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kerana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was amazing. Svetlo went above and beyond to assist us. Will definitely be coming back to stay again on our next visit.
Stayed 4 nights in May 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , large room and balcony, beautiful lobby
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, quiet. Friendly helpful staff. Excellent breakfast.
Stayed 1 night in May 2025
Verified

8/10 Good

Geof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand stay at the Grand Hotel Primoretz!

Any time we are in Burgas, this is our go-to Hotel. The rooms are spacious and super comfortable, the food in the restaurant is excellent and the spa amenities are all worth visiting for! Also the Hotel is beautifully located with spectacular views of the sea and the sound of waves as you go to sleep!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel has an excellent location. The front desk staff is young but very helpful. I had one meal which was not very good. Breakfast is good.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Loreen

Liked: Cleanliness, staff & service, room comfort
The grounds are beautiful and the location is excellent. 5 min walk to train and bus station right on the beach and next to the park and walking street. Rooms need upgrading.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Latchezar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice five star hotel. The sea view from the top floors rooms is magnificent.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite place to stay in Burgas!

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and pools were excellent. More healthy food options for breakfast (vegan) would be great.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sevdalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is immaculate, staff is very friendly and efficient. Highly recommend, will not disappoint!
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic and comfortable in the heart of Burgas!

Fourth time staying at this Hotel and as always it was fantastic! The room is incredibly spacious and the bed and pillows are so comfortable! Fantastic view of the sea from our balcony and a delicious dinner as well as breakfast. Also thoroughly enjoyed the spa with two saunas and a steam room along with a salt pool, hot tub and another indoor pool.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V comfortable big room . Only thing was the breakfast wasn’t great.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stunning hotel offers a private beach and is ideally situated near both the coastline and a spacious park. It provides the perfect setting for relaxation, whether in the serene spa or by the beautifully designed pool area. The hotel’s design is elegant and tasteful throughout. Don’t miss the opportunity to dine at the on-site restaurant, where high-quality, flavorful cuisine is served. We enjoyed every bid of this hotel and look forward to return again.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Edis

Liked: Cleanliness, staff & service, property conditions & facilities
Not Up to 5-Star Standards The rooms are outdated and in need of renovation — definitely not what you’d expect from a 5-star property. While the private beach is a nice touch, the double sunbed mattresses were disappointing: they looked very dirty and were just covered with bedsheets, which felt unhygienic and off-putting. Overall, not worth the rating.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

neal

Liked: Cleanliness, staff & service, property conditions & facilities
A brammer of a hotel…… reeks of quality and excellent location close to good beach, the marina and restaurants
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

sam

Liked: Amenities
Everything was great and very nice place 💯
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Dainard

Liked: Cleanliness, staff & service, property conditions & facilities
I was concerned by some negative reviews, but honestly, I don’t know what people expect from an airport hotel. Complaining about the view? Seriously? Here is what I found. The airport shuttle was fast and efficient, easy to connect with and prompt. The staff was friendly, the room was clean. But are you ready for this? The shower was the BEST SHOWER WE HAD IN BULGARIA. Steaming hot with better pressure than we get at home. Sure, the room is tiny, the tv channels are lacking, there is zero “curb appeal”, but the wifi works fine and the price is beyond fair. I would stay there again in a heartbeat and recommend it for you unless you think you are going to a spa resort.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star treatment

First rate hotel
Stayed 11 nights in Jul 2025
Verified

10/10 Excellent

OZCAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay each season but summer is the favorite.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Latchezar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

T

Liked: Cleanliness
Expresso for 12 lev at the reception bar was a nit over the top.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Edi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4,8 out of 5. Very pleased with all amenities and services. Some of the staff need a little more attitude correction, but most of them were super friendly, helpful and make you feel like on a real holiday.
Stayed 5 nights in Aug 2022