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Imperial Palace Hotel - All Inclusive

5.0 star property
Travelers find the perfect balance of relaxation and excitement just steps from Sunny Beach's Platinum Casino at this welcoming resort

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The Imperial Palace Hotel - All Inclusive offers luxury and tranquility. Rejuvenate with spa aromatherapy, relax by seasonal pools with sun loungers and umbrellas. Enjoy shopping, WiFi in common areas, garden views, and three restaurants with local specialties.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Park View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Balcony, Park View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Memory foam bed
Separate bedroom
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Promo Room

Premium bedding, memory-foam beds, desk, iron/ironing board

Promo Room

Highlights

Air conditioning
Fridge
TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, Sea View

Premium bedding, memory-foam beds, desk, iron/ironing board

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Memory foam bed
Private bathroom
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Promo Room - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Promo Room - All Inclusive

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Memory foam bed
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Park View, Balcony - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Room, Park View, Balcony - All Inclusive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Memory foam bed
Private bathroom
  • Park view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Balcony, Sea View - All Inclusive

Premium bedding, memory-foam beds, desk, iron/ironing board

Superior Room, Balcony, Sea View - All Inclusive

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Memory foam bed
Private bathroom
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, Balcony, Sea View

Studio, Balcony, Sea View

Studio, Balcony, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Memory foam bed
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
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About the area

Located in Sunny Beach, Imperial Palace Hotel - All Inclusive is on the beach. The area's natural beauty can be seen at Sunny Beach and Nessebar Old Town Beach, while Action Aquapark and Luna Park are popular local attractions. Enjoy an event or a match at Nessebar Stadium, and consider making time for Aqua Paradise—a top attraction that's not to be missed. Looking to get your feet wet? Kayaking, snorkelling and waterskiing adventures can be found near the property. Visit our Nessebar travel guide
Map
Sunny Beach Resort, Sunny Beach, 8240

What's nearby

  • Sunny Beach
    2 min walk - 0.2 km
  • Platinum Casino
    7 min walk - 0.6 km
  • Action Aquapark
    2 min drive - 2.2 km
  • Luna Park
    3 min drive - 2.2 km
  • Aqua Paradise
    8 min drive - 9.1 km

Getting around

  • Bourgas (BOJ)
    34 min drive

Restaurants

  • Bendita
    3 min walk
  • Beach Bar Fiesta
    4 min walk
  • Lobby Bar
    3 min walk
  • Amigo bar
    4 min walk
  • Veny's Beach Bar
    3 min walk

About this property

Imperial Palace Hotel - All Inclusive

Luxury all-inclusive property near Sunny Beach
Located close to Platinum Casino and Action Aquapark, Imperial Palace Hotel - All Inclusive provides a poolside bar, a corner/local shop and a terrace. Indulge in a facial, a manicure/pedicure and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Shopping on-site, a garden and a hair salon are available to all guests.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), a lift and a porter/bellboy
  • Concierge services, a gift shop and coffee/tea in reception
  • Wedding services, tour/ticket information and a 24-hour front desk
Room features
All 545 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with cable channels
  • Fridges, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

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Property amenities

Parking and transport

  • Parking on site (EUR 15.33 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hollywood
  • Irish Bar
  • Lobby Bar Safari
  • Mezzanie Bar
  • Restaurant Gondolla

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5.11 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15.33 per day
  • Pet fee: EUR 5.11 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Victoria Hotel Palace
Victoria Palace Hotel Sunny Beach
Victoria Palace Sunny Beach
Hotel Victoria Palace Bulgaria
Victoria Palace Bulgaria
Victoria Palace Hotel And Spa
Victoria Palace Hotel Bulgaria
Victoria Palace Beach Hotel All Inclusive
Victoria Palace Beach All Inclusive Sunny Beach
Victoria Palace Beach All Inclusive
Victoria Palace Beach Hotel Sunny Beach
Victoria Palace Beach Hotel
Victoria Palace Beach Sunny Beach
Victoria Palace Beach
Victoria Palace Beach Hotel – All Inclusive

Frequently asked questions

Does Imperial Palace Hotel - All Inclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Imperial Palace Hotel - All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per day. Service animals are exempt from fees.

How much is parking at Imperial Palace Hotel - All Inclusive?

Self-parking is available for EUR 15.33 per day. Limited spots are available.

What time is check-in at Imperial Palace Hotel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Imperial Palace Hotel - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Imperial Palace Hotel - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).

Where is Imperial Palace Hotel - All Inclusive located?

Nestled on the beach, this Nessebar property is within a 10-minute walk of Sunny Beach and Platinum Casino. Action Aquapark and Luna Park are also within 1 mi (2 km).

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Reviews

Imperial Palace Hotel - All Inclusive Reviews

5.6

5.4

Cleanliness

7.6

Location

5.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 11 out of 75 reviews
Rating 4 - Poor. 13 out of 75 reviews
Rating 2 - Terrible. 23 out of 75 reviews

Reviews

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near beach, good food
Stayed 14 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness

Nice hotel with awful food.

Very nice hotel with lots of beautiful sculptures everywhere. The outdoor pool was very nice but very hard to find any free sunbed it was always full. The rooms are big and have a very nice view but our room was not cleaned as a 5star hotel should be, there was a lot of small spiders and spider net in almost every corner. But the worst thing was the food it was horrible, they had the same food every day in lunch and dinner with almost just pork meat in every dish they made so it was soo boring to eat the same awful food everyday in an all inclusive 5star hotel one doesn't expect that. And there was no a la carte restaurant which is written in the description so we ate outside in other restaurants everyday even though we had paid for all inclusive. So I would give zero star for the food. But overall the area and the beach is very nice and specially the night life is so much full of life outside.
Stayed 7 nights in Jul 2025

2/10 Terrible

Simona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, food is limited, staff is rude and incompetent.
Stayed 8 nights in Jul 2025

4/10 Poor

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Queing

Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant
Stayed 2 nights in Jul 2025

2/10 Terrible

SIRI BRIT OPSAHL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT GO HERE!!!

Dirty, bad service and louder food. The all inclusive drinks are served in small plastic cups and the cheapest kind there is. Got served raw chicken. Worst hotell ever!!!
Stayed 12 nights in Jun 2025

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 2 nights in Jul 2024

4/10 Poor

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities

Outdated

Buffet same food every day and not sanitary
Stayed 5 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Appealing wasn’t the word, the service when we arrived straight away looked up and down and didn’t want to check us in until another young girl on reception decided to give us bands, the people in the restaurant stood there looking us up and down refusing to let us in even with our bands, we were refused certain drinks in the bar too. Worst service we have ever had anywhere ever. The hotel is dirty the pool looked disgusting to swim in no wonder no one was in it. We didn’t even eat the food when we eventually got in because it was pure slop and there were flies on the cheese, the view of the sea is nice that’s it that’s the only thing this place has going for it. Stay far away I’m not kidding don’t waste your money on this hell hole.
Stayed 1 night in Sep 2022

2/10 Terrible

Marina

Disliked: Staff & service
No towels on evening arrival in room and didn’t get them until next day afternoon. Two rooms for family booked together but split into two separate buildings in hotel, they couldn’t put us together. Kept saying no parking space even though there were some which meant we had to pay for parking which was 5mins away. Had to wait for tables to come empty at every meal. All inclusive food but was always the same menu every day. Receptionist were young and didn’t have authority to make any changes or help. Only one lift on the block were were in for 9floors.
Stayed 4 nights in Aug 2022

2/10 Terrible

mari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Detta är bara en liten del av den horribla upplevelse vi har haft. Allting var fullständigt katastrofalt, från städningen där vi fann blodfläckar på lakan och handdukar, till era allmänna toaletter som ständigt stank av urin, vilket fick oss att känna oss spyfärdiga varje gång vi ville tvätta våra händer. Jag informerade tydligt om att jag har mediciner som jag måste ta regelbundet och att jag behöver vatten för detta. Svaret jag fick var att endast en flaska vatten ges vid ankomst och att vi måste köpa resten själva. Är detta acceptabelt på ett femstjärnigt hotell? Jag var tvungen att fylla på vatten från restaurangen varje gång och bära upp flaskorna till rummet, under förnedrande omständigheter där personalen stirrade på oss som om vi vore tjuvar. Detta är inte bara extremt ovärdigt utan också skandalöst för en anläggning som påstår sig vara lyxig. Den totala bristen på respekt och grundläggande service är det värsta jag någonsin har upplevt, och det är helt oförsvarligt.
Stayed 12 nights in Jul 2024

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Einer von der Rezeption und einer von der Securitas haben uns um 6:00 Uhr aus dem Bett geholt und uns gesagt, wir hätten unsere Rechnung nicht bezahlt. Unerhört ich habe an der Ankunft alles abgegeben. Ausweis Kreditkarte .Ansonsten war das Personal gut und freundlich ein sehr schickes Hotel
Stayed 3 nights in Jun 2024

2/10 Terrible

Karoan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Væreste hotel

Utrolig dårlig service - parkering udenfor hotellet , maden var utrolig dårlig- receptionen havde den væreste attitude intet service omkring hvordan opholdet var. Værelserne var beskidte og skimmel svamp i badeværelset, med et badekar som er sindsygt farligt at gravle op på når man skulle i bad. Poolen var utrolig beskidt og der var aldrig plads til at ligge. Deres fitness rum lukkede kl 19 hvilket jeg synes er så dårlig service når man er på hotellet. Dette hotel fortjener ikk engang 1 stjerne. Vi har været på hoteller med 2 stjerner der var bedre end dette. Utrolig skuffende.
Stayed 7 nights in Aug 2022

4/10 Poor

Galina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ei hyvää
Stayed 5 nights in Jul 2022

4/10 Poor

Lars Widar

Disliked: Property conditions & facilities, room comfort

Veldig skuffende hotellopplevelse

Uken begynte med at rommet ikke hadde en sovesofa, noe som var ubeleilelig mtp at vi var 3 stykker som skulle dele et rom. Dette burde ordnes enkelt, så vi spurte om en reiseseng. Fikk beskjed om at det måtte vi vente til neste morgen med, for da var manageren på jobb. Så vi måtte dele en seng. Fikk balkong inni hjørnet uten mye utsikt pga av stor buet konstruksjon utenfor. Spurte om å bytte rom men det var ikke mulig da vi hadde betalt for ultra, som betyr at vi skulle være i 8. etg og der var det fullt. Spurte om vi kunne bo i en lavere etg for å få litt mer utsikt, men det var umulig å få til.
Stayed 7 nights in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

After reading the reviews we was skeptical about booking this hotel, I am so glad we ignored the Karen's! I travel a lot and easily, This is the best hotel I have stayed in this year. The Hotel is right on top of the beach, it has an indoor pool and SPA (sauna, steam room, turkish baths). it has a massive outdoor patio with a bar in the middle and they sometimes have evening entertainment. There is even a bar in one of the outdoor pools. They have PS4's in the lobby, a piano, pool table, air hockey, there are awesome statues everywhere giving a real grandeur look. Room service comes everyday ,tthey replace towels, moisturizer and vegan soap. There is a shop inside the hotel (very cheap), i recommend the chocolate flavored cigars at 2 LEV each! . The promenade goes all the way to flower street packed with shops and elec scooters if you are daring. If i wanted to be hypercritical the only really downsides are that the bar shuts by 22:00 outside and the food isnt AMAZING but its still ok. Cant wait to visit again! There are friendly taxi drivers outside (who do not rip you off), we used them to visit the waterpark and old town nessebar.
Stayed 4 nights in Jun 2022

4/10 Poor

Faisal Khan

Disliked: Cleanliness, property conditions & facilities
Det var en veldig kjedelig hotell. Altså det var alt for dårlig rom. Sengen var veldig gammel og dårlig og rommet luktet gammelt. Det var bare en heis for så mange folk😔inngangene luktet. Maten var det samme hverdag altså ingen variant. De hadde ikke heller gode rutiner for korona situasjon med tanke på utdeling av munnbind og hansker ved inngangen til kjøkken
Stayed 3 nights in Sep 2021

2/10 Terrible

ahmed danaoui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teribile

Bad experience 😔😔😔never come back
Stayed 3 nights in Aug 2021

10/10 Excellent

ADAMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT HOTEL

IT'S A WONDERFUL HOTEL IN EVERYTHING. SOME NEGATIVE ISSUES JUSTIFY IT BECAUSE THERE ARE TOO MANY CUSTOMERS IN THE HOTEL AND SOME OF THEM ARE TOO EXCESSIVE IN BEHAVIOR. PERSONAL I RECOMMEND THAT HOTEL.
Stayed 6 nights in Jul 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel on Sunny Beach

Amazing Location! The Hotel was Truly GRAND! The room was very spacious, strong water pressure, and the food was fresh and super tasty! The staff worked really hard to feed everyone and to keep the all inclusive food flowing. Yes the hotel is a bit older, and has some wear and tear, that’s too be expected. Overall it’s a great Hotel, with lots of sunshine. My one suggestion is they shouldn't allow guest to reserve Pool chairs with towels. But that’s the guest, not the Hotel. Keep up the great job!
View From Sea View Room
View of pool
View of Room
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Die Lage ist einzigartig, das Bad braucht komplett Sanierung...Essen nicht gut organisiert. Pool-Bereich überbelegt!
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien situé +++

Hotel bien situé +++ en face de la mère hotel en rénovation mais qui prendrons fin le 1er juillet 2020.personnel accueillant et chaleureux
Stayed 2 nights in Jun 2020

6/10 Okay

Kirsten

Das Zimmer ist sehr hübsch. Ein Wasserschaden wurde nur notdürftig beseitigt jedoch nicht behoben.
Stayed 6 nights in Sep 2019

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever! not clean. maybe 2* No towels ( room or pool). Food was from very low qty. Guys, if your reading this, just avoid this hotel. i Left 2 nights early
Stayed 4 nights in Aug 2019

4/10 Poor

Ann-Kristin

Disliked: Property conditions & facilities, room comfort

Hotellrommene er i meget dårlig forfatning

Vi bodde på samme hotell for 10 år siden. Hotellet er ikke rehabilitert eller fornyet på disse årene - det er MEGET slitt, spesielt rommene. Malingsflak datt fra tak og ned på klær og andre ting som lå på rommet pga fuktskader i etasjen over. Sluket på gulvet på badet var tett, så dersom vann fra dusjen rant ut, ble hele gulvet fylt med vann. Det ble heller ikke fylt på med nok håndklær på rommene. Ikke wi-fi på rommene, kun i resepsjonsområdet. Få heiser, lang ventetid på heisene. Uteområdene er OK, flott beliggenhet.
Stayed 9 nights in Jul 2019

6/10 Okay

vidar

Disliked: Cleanliness
Fint hotell med bra beliggenhet. Renhold på rommene var elendig. Bodde 7 dager her, og fikk nye håndklær 4 ganger. Ellers ingen rengjøring. Maten var ok, men ganske ensformig. 4 barer er bra når du har all inclusive. Kun et toalett i resepsjons/bar område på dette store hotellet, er alt for lite.
Stayed 7 nights in Jul 2019