Located in Chaika, Cascadas Family Resort offers vibrant relaxation with live concerts and poolside drinks. Enjoy Spanish cuisine at three restaurants or book a massage at the spa. Features include ten outdoor pools, free WiFi, sun loungers, and optional childcare.
Located near the beach, Cascadas Family Resort is in Chaika, a neighbourhood in Sunny Beach. Church of Saint Sophia and Nessebar Ethnographic Museum are cultural highlights, and some of the area's activities can be experienced at Dinevi Marina and Winery Hristis. Travelling with kids? Consider Action Aquapark and Luna Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nessebar travel guide
Along with 2 restaurants, this smoke-free aparthotel has 10 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment features a kitchenette with a fridge, plus a washing machine and a flat-screen TV with digital channels. Added amenities include free WiFi, a balcony and an espresso maker. Limited housekeeping is available.
Cascadas Family Resort offers 220 air-conditioned accommodations with espresso makers and a hairdryer. Rooms open to balconies. Accommodation at this 4-star aparthotel has kitchenettes with fridges. Bathrooms include a shower and complimentary toiletries.
This Nessebar aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.
10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
24-hour return airport shuttle on request for a surcharge
Car recommended
Parking on site (EUR 10 per day)
Limited on-site self parking
Family friendly
Children's pool
Free children's club
Playground
Supervised activities for children (surcharge)
Restaurants on site
Cascadas Italian
Chocolate
Lotus
Waterfall poolbar
Kitchenette
Electric kettle
Espresso maker
Refrigerator
Dining
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Bedrooms
Bedsheets provided
Rollaway/extra bed: EUR 5 per day
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Concerts/live shows
Flat-screen TV with digital channels
Outdoor areas
Balcony
Garden
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Work spaces
Business centre
Laptop workspace
Meeting rooms
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Concierge services
Hair salon
Iron/ironing board
Limited housekeeping
Luggage storage
Safe at front desk
Tour and ticket assistance
Vending machine
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Gym
Health club
Supervised activities for children
Table tennis
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
220 units
Connecting units available
Garden
Reception hall
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 5 per day.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.38 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children
Airport shuttle fee: EUR 34 per vehicle (one-way)
Self-parking fee: EUR 10 per day
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Cascadas Apartments Sunny Beach
Cascadas Sunny Beach
Cascadas Apartments Sunny Beach Burgas Province Bulgaria
Cascadas Family Resort Sunny Beach
Cascadas Family Sunny Beach
Cascadas Family
Cascadas Apartments
Cascadas Family Sunny Beach
Cascadas Family Resort Aparthotel
Cascadas Family Resort Sunny Beach
Cascadas Family Resort Aparthotel Sunny Beach
Frequently asked questions
Does Cascadas Family Resort have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Cascadas Family Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cascadas Family Resort?
Self-parking is available for EUR 10 per day.
What time is check-in at Cascadas Family Resort?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Cascadas Family Resort?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Cascadas Family Resort provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 34 per vehicle applies.
Where is Cascadas Family Resort located?
This family-friendly Nessebar aparthotel is located near the beach, within a 15-minute walk of Action Aquapark and Sunny Beach. Luna Park and Platinum Casino are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cascadas Family Resort Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.8
Location
6.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 18 out of 47 reviews
10 - Excellent
18
Rating 8 - Good. 19 out of 47 reviews
8 - Good
19
Rating 6 - Okay. 3 out of 47 reviews
6 - Okay
3
Rating 4 - Poor. 4 out of 47 reviews
4 - Poor
4
Rating 2 - Terrible. 3 out of 47 reviews
2 - Terrible
3
Reviews
8/10 Good
Elena
15 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family.
Elena
Stayed 7 nights in Sep 2024
2/10 Terrible
Alan
2 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Would definitely stay again
Alan
Stayed 7 nights in Jun 2023
4/10 Poor
saima
2 Sept 2024
Disliked: Cleanliness
Really poor cleanliness - in 14 night my room or bathroom was no swept or cleaned once. Quick change of towels twice only in 2 weeks, 2 bed linen changes (2nd one after me calling continuously for 2 days). The poor service makes this at best a 2-3 star resort. Far from beach and the walk home after dark feels sketchy and unsafe.
saima
Stayed 14 nights in Aug 2024
10/10 Excellent
Monica
5 Aug 2025
Liked: Cleanliness, room comfort, communication
Kjempe fint resort. Mange bassenger og aktiviteter. Kunne vært litt flinkere til å rengjøre vegger og terrasser, men seng, håndklær osv er fint.
Monica
Stayed 7 nights in Jul 2025
6/10 Okay
Verified traveller
5 Aug 2025
Disliked: Cleanliness, communication
Lägenhetshotell för barnfamiljer
Positivt: superbra AC, stort hotellområde med allt man önskar såsom restaurang, fint poolområde med olika typer av pooler för barn & vuxna. Mycket bra wifi på rummet. Helt okej kök med kyl & frys så man kan laga egen mat. Promenad till stranden ca 10 min med litet centrum.
Förbättring: städning var obefintlig på rummen utan att man behövde säga till. Mycket dålig sängkomfort. Frukosten är inte värd att betala för då det är väldigt dåliga alternativ och smaklöst. Överlag dålig attityd från personal på restaurangerna.
Verified traveller
Stayed 10 nights in Jul 2025
8/10 Good
Bent
5 Aug 2024
Liked: Cleanliness, room comfort, communication
Familie ferie i Sunny Beach
Et kæmpe lukket område med lejligheder, restauranter, supermarkeder, pools parker m.m., alt sammen i et indhegnet område, som kun kan tilgås med de udleverede adgangs nøgler. Rent og flot, og fantastisk for en familie ferie.
Bent
Stayed 7 nights in Jul 2024
8/10 Good
Verified traveller
19 July 2024
Liked: Communication
Disliked: Cleanliness
Startet forferdelig, men endte veldig bra.
Veldig fine uteområder og godt tilpasset barnefamilier. Vi fikk et lite egnet og svært dårlig leilighet først, helt annet enn vi trodde vi bestilte. Ting var ikke i stand og ikke engang oppvask var tatt. Balkong var grodd igjen av grantrær og ingen mulighet å bruke. Fikk da oppgradert til en større og mye finere leilighet uten ekstra kostnad. Etter dette var oppholdet veldig bra, så pass på hva slags rom/leilighet man får.
Verified traveller
Stayed 7 nights in Jul 2024
8/10 Good
Solfrid
30 May 2024
Liked: Room comfort, communication
Family resort
Hadde et kjempeflott opphold. Leide en fin studioleilighet med egen vaskemaskin på badet som var veldig grei å ta i bruk.
Eneste negative var at selv om det var i slutten av mai var det mye som ikke var åpnet både på resorten og rundt omkring i sunny Beach.
Solfrid
Stayed 8 nights in May 2024
8/10 Good
Alison
19 Sept 2021
Liked: Room comfort
Disliked: Communication
Huge well maintained complex
Lovely big complex which was very well maintained
The family apartment was nice and modern it wasn’t fantastically clean but ok
There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be
Restaurant was nice but miserable waitress
Security man also miserable
Cleaners were pleasant and reception too
Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Alison
Stayed 11 nights in Sep 2021
10/10 Excellent
Verified traveller
11 Aug 2021
Liked: Amenities, property conditions & facilities, communication
The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
Verified traveller
Stayed 1 night in Aug 2021
10/10 Excellent
Verified traveller
6 Aug 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles sehr gut. Freundliches Personal. Unsere Kinder Waren sehr glücklich.
Verified traveller
Stayed 3 nights in Aug 2021
6/10 Okay
Verified traveller
26 July 2021
Liked: Room comfort
Disliked: Cleanliness, communication
overcrowded, poor service, poor location
staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
Verified traveller
Stayed 4 nights in Jul 2021
8/10 Good
jaoued
24 July 2021
Liked: Cleanliness, room comfort, communication
Appart hotel sympathique Bonne découverte +++
Bon sejour bonne découverte appartement bien équipée ++
jaoued
Stayed 1 night in Jul 2021
10/10 Excellent
Florianne
19 July 2021
Liked: Cleanliness, room comfort, communication
Très bel hôtel où nous avons passé de super vacances en famille.
Les piscines sont très belles et le bar piscine sympathique.
De plus le resto de l hôtel est qualitatif et varié .
Nous recommandons vivement ce lieu.
Florianne
Stayed 10 nights in Jul 2021
8/10 Good
Tarik
17 Aug 2020
Liked: Cleanliness, room comfort
L’hôtel est superbe mais le personnel pas du tout réactif. Le cascadas reste tout de même un très bon choix pour une famille.
Après une arrivée un peu laborieuse pour cause d inondation dans la salle de bain et personne pour venir réparer et nettoyer notre séjour fut tout de même très agréable. L hôtel est parfaitement entretenu ainsi que les équipements
Very beautiful and big resort. Big and clear pools. Very green area. Every morning in the pool was aerobics. The breakfast menu was poor. For children animations and playground area. Large and clean rooms.
Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels,
they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them.
We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day.
Hotels/Expedia not care from the conditions, the pictures lie.
Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper.
WI-FI is very weak, disconnect when passing room.
Caution, do not order.
Trots att personalen hade svårt att förstå och göra sig förstådda på engelska så försökte de och gjorde verkligen sitt bästa för att göra vistelsen så bra som möjligt för oss gäster. Det finns allt som man kan tänkas behöva på området. Barnen älskade variationen av pooler på området, det fanns ett gym och olika aktivitetspass man kunde gå på. Det tog cirka 10 minuter att gå ner till havet och strandpromenaden.
Johan
Stayed 10 nights in Jun 2019
6/10 Okay
Verified traveller
17 Aug 2018
Disliked: Staff & service
The complex is quite nice with a lot of swimming pools and activities. However the staff does not speak english and it is very difficult to communicate with them. The parking lot gate opens automatically based on your plate number but they failed to put my number in the system, even after I went and complained a few times. It only worked in the last 2 days of our stay. Some of the other guests are really rude and can make you feel unwelcomed . The complex is quite far from the beach
Staff couldn't find our booking, fumbled around for ages keeping us waiting for the best part of an hour. Eventually given absolutely shoddy tiny room with only a sofa bed which was incredibly uncomfortable. Refused to replace toilet paper (???) and the breakfast was a single egg omelette each (literally just egg) - so much for "buffet breakfast". Entire site is still under construction and the builders were looking into our room watching us getting changed because there is no way to cover up most of the windows or balcony door window. Quite far away from the main action of sunny beach and the on site "spa" is like some creepy Saw film dungeon with exposed piping etc.
I'm usually very forgiving and easy going when it comes to hotels but this place is a complete mess and you're better off elsewhere. Read the TripAdvisor reviews.
This is a nice resort *ruined* by the uncomfortable room and shoddy service. I was assigned a room with only a sofa bed, despite that fact that this is not indicated on the listing for my booking, or in the "Things you should know section".
When I enquired at reception whether I could have a room with a proper bed, I was told "Studio means sofa bed here, and you booked a studio", as well as being given a look of disdain. Actually, I booked a studio with a double or twin bed.
The sofa bed was as uncomfortable as their reputation. It was the kind of sofa bed that has a panel that folds out, putting a join between the soft sofa and the harder bed panel exactly where your hips are.
As I told them I would, I chose not to extend my stay beyond the two nights I originally booked and here is the promised review.
So bad I dont recommend at all! The room is about one sofa bed! Like a Rock! And the pillows and blankets are not clean! You cant call the reception! No phone to call them if you need anything you must go on your own to the reception! Bad service and the breakfast is the worst I have ever seen in my life I swear to God nothing worse than their breakfast ever!