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"We were so grateful for the front desk service, they took extra miles to help us through WeChat communication. All the staff were very helpful in this hotel! We had a great time in Harbin. Thank you so much to everyone!!!"

"Overall quite a comfortable stay. Pillows were too flat for liking. And perhaps due to the high volume of guests over the festive period, they didn't have extra pillows at request, and ran out of sugar sachets at breakfast. Shower was nice and warm, pressure was great."

"Great place"

"My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!"

"Great place."

"1. Check in is unprofessional, after getting my ID, front desk verified my phone number, after this step, they requested to see my original reservation receipt, which was very confusing. I asked something wrong? They said they just need to check. (Most of holiday in express can finish check in in 30 second, this one takes much longer time). 2. The hardware of hotel is good. 3. Breakfast choices are very limited, there was a purple sweet potato porridge they did not label it, I asked staff this...

"Good"

"The property is a little bit outside of the city, but honestly, that was part of the charm! The owners are very kind and accommodating. Even though my party did not speak the best Chinese, we were checked into comfortable and clean rooms. We loved our stay there and it is foreigner approved!"