Verified
8/10 Good
TERUO
13 Feb 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感ある
TERUO
Stayed 1 night in Feb 2018
AOLUGUYA · The Unbound Collection by Hyatt
5.0 star property
Travelers find a peaceful indoor pool for relaxation at this Song Bei hotel, where aromatherapy treatments and fine dining create a restorative escape
Choose dates to view prices
Photo gallery for AOLUGUYA · The Unbound Collection by Hyatt
Aoluguya Hotel in Song Bei offers a quiet retreat with amenities like a complimentary breakfast buffet, spa treatments, and an indoor pool. Enjoy Chinese cuisine at two restaurants, unwind in the library, and benefit from WiFi and dry cleaning services.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
The current price is AU$144
AU$144
includes taxes & fees
25 May - 26 May
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 500.0 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: CNY 300 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Does AOLUGUYA · The Unbound Collection by Hyatt have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.
How much does it cost to stay at AOLUGUYA · The Unbound Collection by Hyatt?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at AOLUGUYA · The Unbound Collection by Hyatt on 25 May 2026 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is AOLUGUYA · The Unbound Collection by Hyatt pet-friendly?
No, pets are not allowed at this property.
How much is parking at AOLUGUYA · The Unbound Collection by Hyatt?
Self-parking is free at this property.
What time is check-in at AOLUGUYA · The Unbound Collection by Hyatt?
Check-in start time: 2 PM; check-in end time: anytime.
What time is check-out at AOLUGUYA · The Unbound Collection by Hyatt?
Checkout is at noon.
Does AOLUGUYA · The Unbound Collection by Hyatt provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 300 per vehicle applies.
Where is AOLUGUYA · The Unbound Collection by Hyatt located?
Located in Song Bei, this luxury hotel is within 9 miles (15 km) of Harbin Ice and Snow World, Harbin Polarland and Heilongjiang Science and Technology Museum. Harbin Normal University and Greenland Northeast Asia International Convention and Exhibition Center are also within 9 miles (15 km).
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.0
Location
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Carmen
30 Jan 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted.
Carmen
Stayed 5 nights in Jan 2018
Verified
4/10 Poor
LIPING
8 Aug 2025
LIPING
Stayed 4 nights in Jul 2025