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"Nice"

"clean room, friendly staff. but need to restrict the Non-smoke rule. some of guests smoked inside the room. "

"amazing stay, great view, great service"

"The staff was especially helpful, especially concierge Annie Ding, who helped us locate many options for the services we needed."

"Stayed six nights in a Twin Star Suite and got a corner room with a fantastic view of the river and city. The staff were extremely helpful and friendly. Breakfast was excellent, with a wide range of options—from fresh pastries to a build-your-own congee station. We also received two complimentary laundry items per day, which was very convenient. Overall, it was a great stay, and I would highly recommend it to both first-time visitors and seasoned travelers."

"Unbeaten location. As great as all Shangri-La hotels. Friendly staff. Both swimming pools are crystal clean but sometimes a little bit crowded. Some furniture in the room might show wear-and-tear with aging. "

"A superb 5 star hotel. All the services you would expect from a luxury hotel. Great location and excellent service. "

"Big room with 2 adults and 2 kids. Service is great. Good location with food and easy to travel to other places. Good water pressure and temp. "

"Beautiful hotel in the Heart of the Shopping District "