Search Sugarloaf Key Inns

"Never made us aware they would be having construction of the property our entire time there. Everything was taped off and it was extremely noisy all day. Hard to enjoy a relaxing day at the pool. Housekeeping didn’t arrive to turn over room til 6pm. Giving motel for hotel pricing. Wouldn’t come back"

"Everything was as pictured on web site. Loved the pool. Would definitely go back again"

"The room was very clean. Checking in was not pleasant. We arrived at 3:45pm (15 minutes before the 4:00pm check in time). We were told that for $150.00 more they could accommodate us with early check-in . We opted to wait the 15 minutes leaving our phone number at the front desk for a text stating our room was ready. 10 minutes later the room was available and we got a text stating so. I prepaid the room via hotels.com and knew I had only the resort fees left to pay. Knowing it was going to be around $130.00 the desk quoted double that. After producing my hotels.com receipt, she acknowledged her error. I strongly urge guests to bring receipts and closely watch their billing procedures. We will not stay there again."

"Staff were very nice and helpful and just wonderful!"

"Everything was great except for the roosters crowing at 4 in the morning, I would definitely stay again "

"Everything was wonderful except for the fact that they let residential people of Key West use all they meant it is at the hotel for free. I was paying an extra $35 a day resort fee to use the amenities at the hotel. I had resident people come into the hotel and solicit me to use the restaurant rent their boats, etc. A few days I was unable to use a hot tub because there was teenage kids in the hot tub that lived in Key West. They were able to use of facilities by walking in the back gate of the hotel by the pool. I talked to the general manager about this and I was informed he wasn’t gonna do anything about it because he was allowing the resident use the facilities for free. I’ve never been to a nice resort that I was spending over $400 a night and but outsiders use, all the amenities at the hotel.. There was no security at the hotel so anybody could just walk in to the hotel. We had cards to use to get in our hotel room, but that was the only use for the card. I felt very uncomfortable knowing this information. One day there was over 200 people at the pool and many many people that we’re not staying there."

"No working elevator all week- No cleaning service - had to pay extra for a cleaning No carts to take luggage to and from room Front desk curious and responsive however Hands tied Spent week at hospital with brother — very bad trip and stressful stay!!!"

"Perfect location, clean, and helpful staff "

"Good"