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"Ocean visible "

"Room wasn’t ready on time. Lift doors jammed multiple times. Parking was shocking and non existent. There was mould on the bed sheets. "

"customer service from management was terrible! They do not value their loyal customers who have stayed there numerous times over 30 years! very disappointing. We love the actual hotel, but after this incident will find it hard to return and they just didn't care!"

"Very good."

"room was quite small and cramped for a standard King "

"Not as expected. Doesn’t meet the standards of a 4 star hotel."

"Great location close to lots of restaurants and shops and a 4 minute walk to the beach the room was amazing with ocean views will be back again "

"Our stay could not have been more perfect at this truly 5 star hotel. The staff were more than amazing and accommodating. I love that I received texts if I had any requests so that I didn’t have to wait in lines at reception. I highly recommend and ocean view room. Location is close to everything and area is safe. Highly recommend this hotel if wanting to stay in Surfers close to the nightlife, beach, eateries and entertainment"

"Just an overnighter but good price, location and helpful staff. Thanks to Sophia for her politeness and help !"