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"Always stay at this hotel when I visit Liverpool due to its location, facilities and friendliness of the staff"

"Room was super clean the size of rooms are extremely large. Bathroom is also super spacious"

"Very comfortable stay. Rooms are not massive, but well thought out. Nice big shower, loved the magnifying mirror which is something I normally always miss when staying in hotels. Location superb - close to the docks, bars and restaurants. Nice touch of snacks (crisps/cookies) in the room on arrival. If I had to find something I would change - it's only the very strong perfume in the lobby."

"The room was clean. Staff were pleasant and helpful. Breakfast was good. Dining room clean and staff friendly and helpful "

"Lovely hotel staff friendly and so polite Breakfast had a good selection sausages were delicious excellent value for money "

"Firstly i must praise Tristan on reception. Helpful, sorted a problem out for me instantly, and with a smile. Imperial is my favourite place, however i have to mention the public toilets downstairs were a real mess, and our evening meal was disappointing. Lets say not as described and vegetables missing. It will not deter me from returning but it did tarnish our stay a little. Every member of staff amazing apart from Chef."

"Need a mirror over the desk/dressing table area. Bar should be open from at least noon onwards…1pm is too late!"

"Lovely big family room very clean staff was so nice had a great veiw"

"Good"