South Bank Hotels, York

"Friendly staff, was able to have and early check-in. Tidy Rooms and plenty of space for bags and can store under the bed. Great selection for breakfast buffet and nice atmosphere dining room was also bar area. Only slight negative which can't be helped due to age/ design of building is thst the lifts are a bit cramped especially when there's 2 of you with full luggage but you can make it work. Definitely recommend as a place to stay and would stay again if ever back in UK and visiting York and easy walking distance to town, pubs, train station etc."

"The bedding was ripped. The room was dated and impractical. No proper coffee machine for the price I expected more "

"Room clean lovely view great diesign "

"Hotel location was great, but rooms were a little stuffy. We were on level 4 and it was relatively sunny out. Good staff, late night bar staff need a little more training. Breakfast is worth missing"

"Very nice room, good loctation"

"Very comfortable room with a free upgrade to a family room which was huge. Excellent pillows. Good gym- needs updating and making bigger though. Breakfast was good."

"everything was excellent, the bed just wasnt comfortable, we couldnt sleep properly the mattress was too hard , and very thin pillows, but we would bring our extra ones if it meant booking again, as that was all we could say was wrong for us, the view and everything else including staff and food was 100% definitely recommend to anyone "

"Hotel good but my colleagues were not let in for a discussion as it was after 21.30? Also a long wait at reception whilst other customers were discussing appropriate identification whilst trying to check in."

"There was no toilet brush in the bathroom, no extractor fan to take away smells and shower steam. There was no side table on one side of the bed, glasses of water, cups of tea, mobile phone and personal items had to placed on the floor beside the bed. Room was clean and tidy"