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"When we arrived to our room, we realized there was only one king bed. We booked a room with 2 queens, which I showed to the front desk staff. The man explained they were out of rooms with 2 beds so would give us a room with two kings or take $75 off our existing room. We were on our way to an event and I was told we could sort it out when we returned. While we were out, I received a voicemail letting me know they actually did not have an extra room available for us and only the discounted room would be the option as they were totally booked. I quickly pulled up the reservations and could have reserved a room myself on my phone so tell me how they were out of rooms? Then, miraculously, they reached out again to let me know they had a room with 2 beds available after all. I am glad we were able to sleep in the room we booked BUT the stress of this situation and feeling very misled and lied to makes me never want to stay here again."

"We were in Providence for an event at Amica center in February. The Ommi was the PERFECT place as there are walkways that you can take to the wonderful Providence place mall and also to the Amica center. So we did not have to walk outside on a very chilly Feb stay. Staff was wonderful, room was clean, spacious, great amenities. We had the best time!"

"Everything was great bathroom was clean was very comfortable. No complaints."

"The property is really run down- bees in the room, dirty curtains, scoffed walls and doors and wallpaper peeling off the wall. "

"Very cozy and clean building"

"Staff is amazing and accommodating. The salon was a great convenience, with top-notch staff. Sonia did a phenomenal job on my hair. I am actually considering flying in from Florida to make it my regular place for my hair needs."

"The room was in decent shape but the stay didn't start off well we walked in the room and I turned on the light by the bed then turned towards the chair in the corner only to see a pair of women's used underwear behind the corner of the chair I went and told the front desk and they removed it but didn't have another room available but the rest of the room seemed clean and then the TV wasn't picked up a signal but I was too tired to deal with it that night in tried the next day again and nothing so back to the desk I went and the guy looked at it and put a new hdmi cable on and it worked so after all the aggravation they gave us $50 back for a 6 night stay I don't think we'll be staying there again"

"Friendly staff for late night check in, great selection of continental breakfast, mattress comfortable. All perfect for a nights stay close to the airport!, "

"Front staff was so friendly and helpful, especially Tiequanna! Her customer service is phenomenal!"