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"So upon arriving we didn’t realise that the spa wasn’t included in the already high price we paid , so paid another £40 to use the spa and pool , along with a further £100 as a holding deposit again not a problem just unexpected, once checked in we soon realised that this hotel was far from what we expected, to begin with the large luxury bed turned out to be 2 single beds and mattress pushed together, the room was really hot obviously not air conditioned, nor a fan in the room, so walked to reception asked for a fan , the receptionist explained that they don’t have any to hand but will try to find one , which credit to her she did but trouble was it was a builders style fan so really noisy,, then looking closer at room we noticed cobwebs, and faded headboard, and just a general grubby feel to the room in general, also the shower absolutely soaks the bathroom floor no matter what you do ,, there was a coffee machine in room yet no instructions on how to use ,also the lovely view they promised was far from what we got ,, after checking out the following day feeling very unrested and really disappointed with our stay I called the hotel spoke to management, who said they was aware of the 2 single beds pushed together, said they would look at cleanliness etc , and offered a 25% refund which quite frankly was insulting to say they least , with that was told that they would speak to head office and get back to me still waiting, so all I will say is if you’re thinking of booking dnt"

"Hotel and spa was just what we were looking for, unfortunately there was a wedding/reception going on which made for a long wait to check in. Room was very clean and spacious, we had a meal at the racer bar which was good."

"Olde worlde charm. Friendly and accommodating host. Good location. Good sized room. Nice breakfast (cereal, fruit, salad, toast, coffee). Convenient parking at pub opposite (plus a free drink voucher if eating at the pub)"

"Extremely helpful lady (Ina) at reception. Room excellent, ample parking, near Brands Hatch circuit."

"Lovely room and good breakfast "

"The room was great, clean and very comfortable. "

"The room was very good,spotlessly clean and the lady in charge was very helpful."

"Room was perfect "

"Small problem with check in as their system wasn’t showing full payment had been paid. But resolved after a call to the manager."