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"Beautiful hotel, impeccable service, luxurious rooms with every possible amenity. Wouldn’t stay anywhere else in Shanghai "

"Hotel was beautiful, and the view from the room of the Pearl and TV Tower was stunning. Staff very helpful and professional. Not all of the staff will speak brilliant English, but that's not to be expected, and easily managed with use of Google Translate. All areas were very clean, beds were comfortable, and housekeeping very efficient. The surrounding area doesn't have as many restaurants or bars as across the river, but the Metro is easily accessible and very cheap. Excellent shopping within a 5 minute walk at Super Brand Mall. Area felt very safe at night (two female travellers)."

"Great from all aspects "

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"This is a great property in an excellent location in the city. Staff was very friendly and efficient- room was very clean and comfortable."

"Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe "

"Judy ( front desk ) and chloe ( bussines Center ) perfect attention!!"

"Views are amazing from our room also on the 32nd floor Vue Bar. Staff are very nice. Very walkable to the bund and sightseeing tunnel. Amazing City"

"Very friendly and helpful staff. Decent dinner and breakfast selection. Some rooms are very far from the lift lobby but fortunately the hotel offers trolleys to bring luggage to the rooms and airport terminals. Wish there was coffee and not only tea provided in the rooms."