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"Internet was good. Staff were very nice but the washbasin in the bathroom had not been cleaned!"

"Arrived to be greeted by a group standing in the front entrance smoking weed. No one from the hotel asked them to simple move a few meters so all areivedcdidnt have to walk through it. Was woken up by dealing going on at 02:15am outside my door. There meals overall are not cheap, but the cheapest option at my point of stay was roughly £12 - but they then charge you £7 to bring it 1 floor which isn’t really 4* service. £6 to park your car a day and no guarantee of a space. The staff were always polite - but that only masks the reality here on somewhere more 2* with 4* prices "

"helpful staff as always. the hotel had a lovely open feeling to it."

"Good"

"Room had coffee stains on desk area. Key didn't open the door."

"The attention to detail surrounding guest experience stood out to me. The furnishings, food, spa and staff were all top notch. Would highly recommend. The only thing is that the timings for things can be restrictive if you want to get the most out of your stay."

"Clean, friendly staff and great pool, gym & Sauna facilities. Would stay again. "

"The staff and service were excellent, the bedrooms are luxurious with great facilities. Road noise and noisy fellow guests spoilt my sleep."

"Excellent customer service, clean rooms, great value "