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"The staff was excellent. The complimentary breakfast and snacks was a very nice surprise. A huge selection of food. Also, the opportunity to use their bicycles was another bonus. Would definitely recommend this hotel."

"Yes I stayed in room 101 and I had the best view of the strip and the beach. This hotel had amazing breakfast great staff I felt So safe it was in the middle of everything. Very easy to get around and they are all so kind. I was traveling alone will be staying here again. "

"Great stay. Highly recommend"

"Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful."

"Lovely room in a quiet location. Staff were very friendly"

"Lovely old 3-star property right outside the wall. Clean in all areas. Super friendly staff from Front Desk to breakfast to room maids. Great self-serve breakfast and a variety of teas and cookies in the hallways for guests to serve themselves. The room had all the amenities you need. Hotel is near the rail station, but I never heard a train. Some reviews talk about folks hanging around the train station which I did not encounter and I felt safe at all times."

"Great location. Beautiful room. "

"Staff was friendly, accommodating, and helpful. The room was excellent very clean, comfortable luxurious the kitchen well appointed one of the best stays. I’ve ever had anywhere in the world."

"The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!"