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"João, Carla and the great kitchen and cleaning staff went the extra mile to make our one week stay comfortable. The room we got was an upgrade because we had found the first room’s bathroom uncomfortably cramped. The room we got was an extra story to climb stairs but João insisted that he carry our bags. He was also super helpful with ideas and bus connections. The large windows opened wide in the evenings to let fresh cool air in. If we had to be inside during the day, the AC could cool the room down in minutes. The bed and bathroom shower were roomy and comfortable. Daily room service left the place neat and tidy when came back from our daily adventures. "

"Clean room. Extremely friendly and helpful staff. Great gym that is never busy. Perfect location. "

"Good location. Able to walk to restaurants near old town and the marina."

"Clean, beautiful hotel. Room was spacious and bed was comfortable. Ther breakfast buffet was quite big and they let me eat a little earlier due to an early am flight (or also offered a take away breakfast bag). A little walk from the main shops/ restaurant area of Funchal."

"Beautiful design hotel in a nice area. All facilities are great. We had a bottle of wine and water in our room as a lovely compliment. There was also a nice empty fridge for our things and plenty of space. The lighting was bright enough and very stylish. I loved that the area was relatively quiet despite the city location, so we could sleep with the balcony door open. Some feedback for the management: 1. Having two bags of black tea instead of one and a couple of milk capsules in the tea/coffee station would make it even better. 2. Staff is a bit indifferent, and they made a mistake that left us with no parking spot despite confirming upon check in that we will have it. Kinda felt like they don’t care about guests much. 3. The hotel chain promotes its app but it’s super buggy, leads to another app for this specific hotel that doesn’t work too. When I tried to use it in the first evening, it said I was checked out 😅 But everything else is really nice."

"An exceptional hotel experience at the Savoy. This was our second visit and it just gets better and better. The spa treatments and restaurant selection on site are world class. I look forward to our third visit!"

"Gym could have had a rowing machine"

"GOOD LOCATION "

"I was very disappointed with this hotel. The staff as breakfast were rude and unfriendly and the food was disappointing. The cleaning staff left our room door open after cleaning one day, so as anyone could have come into our room when we were out. The hotel stay was expensive and not worth the money. "