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"We love the Resident!! Would encourage all visitors to Liverpool to give this property a go! "

"Good room -very clean . Nice to have a canal view .The Spa pool was fabulous. The hotel felt quite basic however for a 4 star hotel . No room service food available .No basic toiletries like soap/ shower gel or shampoo provided. There was no relaxing lounge area with sofas to sit in & enjoy -just a bar area with tv that was quite noisy . The staff were all very welcoming & friendly however . The hotel is in a good location-well positioned for walking into Chester’s city centre . "

"Yes was a excellent breakfast 😋 x"

"Fantastic stay. Staff very friendly. Very clean and beds extremely comfortable. Drinks in the dining bar was the highlight of our stay. "

"Not enough receptionists leading to long waits. Room has no outlet next to the bed, holes in the bathroom wall, a cracked window pane, and a really odd mix of decor. But it was clean a fit for purpose if you’re only staying the night and want to experience an old famous building. The common areas are fantastic."

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"On arrival was told ‘If I’m not busy then I’ll call you if your room is ready earlier.’ Not the friendliest of welcomes. Room was lovely and hotel was a good location "

"Helpful, friendly staff. Perfect position, great price and lovely room "

"Lovely welcome at reception. Family cabin room was very spacious. Food in restaurant was great, lovely staff. Bar with pool table and great range of cocktails etc Happy hour 2 for 1 great value. Less than 5 minutes walk from Lime Street Station. Parking available too. Excellent would stay again."