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"Great stay and great service "

"good/Washroom smells"

"Stay was very good Room was bigger than we’d booked Reception would call everyday to ask if we needed anything Workers on the 12th floor were very helpful, cheerful, good manners "

"The hotel was lovely. The staff always helpful. Its in the clock tower but that doesnt mean you are right next to the haram. You need to take two lifts (not too much trouble) then walk through the shopping mall. Plus points and negatives to that. Breakfast was as expected and the fact that other hotels don't offer this at the same price means its a win win. "

"Excellent"

"From start to finish, our stay was amazing. We booked a family room, and the view was breathtaking. Full view of masjidul haram. From check in to check out everything was perfect. Staff at check in, very friendly and helpful. Cleaning staff, restaurant staff, couldn’t ask for any more. It’s about a 4-5 minute walk to the start of the mosque and another 5 minutes to the gate 79 which is the umrah gate. I would definitely book it again in the future and recommend it to families. There is a bit of an uphill walk back to the hotel which can get tiring after umrah but we managed it with 3 children. "

"Excellent hotel, staff were very friendly and helpful. 3 minutes walk to the masjid al haram"

"Clean "

"Great all around"