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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
LCD TV

Guest reviews

4.3 out of 5 Excellent
271 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Bar
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationKing Fahad Gate5 min walk
Popular LocationWell of Zamzam6 min walk
Popular LocationAbraj Al Bait Towers8 min walk

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  • Classic Room, 2 Single Beds

    3.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsClassic Room, 2 Single Beds
  • Classic Room, 2 Single Beds, City View

    3.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 3
    More detailsClassic Room, 2 Single Beds, City View
  • Classic Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsClassic Room, 2 Single Beds
  • Classic Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    More detailsClassic Room, 2 Single Beds
  • Premier Room, 2 Single Beds, View

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsPremier Room, 2 Single Beds, View
  • Junior Suite, 1 King Bed, City View

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed, City View
  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed
  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed
  • Luxury Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsLuxury Suite, 1 King Bed
  • Luxury Suite, 1 King Bed

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsLuxury Suite, 1 King Bed
  • Family Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsFamily Suite, 1 King Bed
  • Family Suite, 1 King Bed

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsFamily Suite, 1 King Bed
  • Twin Room

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsTwin Room
  • City Quadruple Room

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    More detailsCity Quadruple Room

About this area

Mecca

Located in Mecca, Swissotel Al Maqam Makkah is in the city centre. Great Mosque of Mecca and Kaaba are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.
View map
Popular Location

What's nearby

  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 6 min walk
  • Great Mosque of Mecca - 7 min walk
  • Kaaba - 7 min walk
  • Abraj Al Bait Towers - 8 min walk

About this property

Swissotel Al Maqam Makkah

5-star luxury hotel, walk to Great Mosque of Mecca
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Additionally, WiFi in public areas, 24-hour room service and concierge services are on-site. All 1624 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Swissotel Al Maqam Makkah offers 1624 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (SAR 50 per night)

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 100 for adults and SAR 50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 6:00 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 150 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 100 for adults and SAR 50 for children (approximately)
  • Fee for wireless Internet in public areas: SAR 50 per night (rates may vary)
  • Rollaway bed fee: SAR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Swissotel Al Maqam Makkah and receive a full refund?
Yes, Swissotel Al Maqam Makkah offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Al Maqam Makkah cancellation policy on our site for more details about any exclusions or requirements.
Is Swissotel Al Maqam Makkah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swissotel Al Maqam Makkah?
This hotel doesn't offer parking.
What time is check-in at Swissotel Al Maqam Makkah?
Check-in is from 6:00 PM to midnight. After-hours check-in is not available.
What time is check-out at Swissotel Al Maqam Makkah?
Checkout is at noon.
Where is Swissotel Al Maqam Makkah located?
Located in the heart of Mecca, this luxury hotel is within a 10-minute walk of King Fahad Gate, Great Mosque of Mecca, and Kaaba. Abraj Al Bait Towers and Well of Zamzam are also within 10 minutes.
4.3
Excellent
271 reviews
5 - Excellent
151
4 - Good
82
3 - Okay
18
2 - Poor
9
1 - Terrible
11

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
People are very helpful and nice in the reception.Resturant service is quick and they respond to our special requests even when the restaurant is busy and crowded.The breakfast food quality is avarage could have been better..
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
parking area in basement is nightmare. Security doesn’t allow private vehicles to pick up. They in-fact took 10 riyals from me to let our vehicle come inside basement area.
Stayed 2 nights in Feb 2020

3/5 Okay

Business traveller
Property is not being maintained and so the property is going down. The breakfast also is not like before. The security of the hotel run a mafia where they only allow their people access to the hotel because they get paid. My taxi was not allowed in and I literally had to go stand on the road by the security barrier to get the cab in. Then at the hotel entrance they don’t allow them to stop to put the bags in the booth unless they are paid. This is the worst part of the stay where you have to literally beg the security to allow your cab in.
Stayed 1 night in Feb 2020