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Reviews

4.3 / 5Very Good
254 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    King Fahad Gate
    5 min walk
  • Popular Location
    Well of Zamzam
    6 min walk
  • Popular Location
    Abraj Al Bait Towers
    8 min walk

Choose dates to view prices

Book online or call:

1800 809 285
  • Classic Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Classic Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Classic Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Classic Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Premier Room, 2 Single Beds, View

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Luxury Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Luxury Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Family Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Family Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • City Quadruple Room

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Mecca

Located in Mecca, Swissotel Al Maqam Makkah is in the city centre. Kaaba and Great Mosque of Mecca are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.

Popular Location

What's nearby

  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 7 min walk
  • Great Mosque of Mecca - 7 min walk
  • Abraj Al Bait Towers - 8 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 74 min drive

About this property

Swissotel Al Maqam Makkah

5-star luxury hotel, walk to Abraj Al Bait Towers
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Additionally, WiFi in public areas, 24-hour room service and concierge services are on-site. All 1624 rooms offer free WiFi, 24-hour room service and LCD TVs with satellite channels. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Swissotel Al Maqam Makkah offers 1624 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (SAR 50 per night)

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 100 for adults and SAR 50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Shopping

Family friendly

Dry-cleaning service
Corner/local shop
Laundry facilities

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

LCD TV
satellite channels

Food and drink

Coffee/tea maker
Minibar

More

Access via exterior corridors
Desk
Phone
Safe

Policies

Check-in

Check-in between 6:00 PM - midnight
Minimum check-in age - 16

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 150 per night.

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 100 for adults and SAR 50 for children (approximately)
  • Fee for wireless Internet in public areas: SAR 50 per night (rates may vary)
  • Rollaway bed fee: SAR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number 16249642

We should mention

Couples wishing to share a room must provide proof of marriage. Alcohol is not served or permitted at this property.
4.3

Very Good

5 - Excellent
142
4 - Good
75
3 - Okay
18
2 - Mediocre
8
1 - Poor
11
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.3
Property condition

3/5

    Property is not being maintained and so the property is going down. The breakfast also is not like before. The security of the hotel run a mafia where they only allow their people access to the hotel because they get paid. My taxi was not allowed in and I literally had to go stand on the road by the security barrier to get the cab in. Then at the hotel entrance they don’t allow them to stop to put the bags in the booth unless they are paid. This is the worst part of the stay where you have to literally beg the security to allow your cab in.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan. 2020

    2/5

    • Liked: Amenities

    It’s close to grand mosque but at the time of booking at reception people don’t know what to do if we booked through Expedia and it was not showing in their system manager doesn’t want to co me and talk

    Stayed 2 nights in Dec. 2019

    3/5

    • Disliked: Staff & service

    The staff really need to learn how to smile and receive guests. They are always busy so the care of a 5 star is not there. Restaurant staff looked so over worked and tired they thought they were doing the guests a favor

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    They didn't make the room until we called them at 20h

    Stayed 2 nights in Nov. 2019

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