Hotel Sonia Otaru

4.0 star property
Natural hot springs and an on-site coffee shop await at this conveniently positioned hotel in Otaru's shopping district, perfect for effortless exploration

Choose dates to view prices

Hotel Sonia Otaru, in the heart of the shopping district, offers a peaceful retreat with an indoor public bath and hot springs. Start your day with coffee at the hotel's café and enjoy meals at 寿司バル イルオナイ (IL ONAI). In-room WiFi keeps everyone connected throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is AU$131
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 21 of 21 rooms

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 22 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 38 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Large Twin A, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Large Twin B, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Large Twin C, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 33 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe King Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 38 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 21 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 21 sq m
  • Canal view
  • Sleeps 2
  • 2 Single Beds

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin, Canal View, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

Deluxe Twin Room, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Otaru, Hotel Sonia Otaru is in the historical district. Otaru Art Village and Otaru City Art Museum are cultural highlights, and travellers looking to shop may want to visit Otaru Canal and Sakaimachi Street. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Visit our Otaru travel guide
Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal
    Otaru Canal
    1 min walk - 0.1 km
  • Otaru City General Museum Ungakan featuring heritage elements and railway items
    Otaru City General Museum Ungakan
    2 min walk - 0.2 km
  • Sakaimachi Street
    Sakaimachi Street
    5 min walk - 0.4 km
  • St Maarten and St Martin
    Otaru Music Box Museum
    15 min walk - 1.3 km
  • Shin Nihonkai Ferry
    2 min drive - 2.1 km

Getting around

  • Otaru Station
    9 min walk
  • Inaho Station
    20 min drive
  • New Chitose Airport (CTS)
    87 min drive

Restaurants

  • ルタオ
    2 min walk
  • 小樽ビール 小樽倉庫No.1
    4 min walk
  • おたる政寿司 ぜん庵
    5 min walk
  • 魚屋直営食堂 うろこ亭
    2 min walk
  • LeTao Canal Plaza
    2 min walk

About this property

Hotel Sonia Otaru

Upscale hotel near Otaru Canal
An indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hotel Sonia Otaru. For some rest and relaxation, visit the hot springs. The on-site restaurant, 寿司バル イルオナイ(IL ONAI), offers breakfast and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
  • An electric car charging station, coffee/tea in reception and a lift
  • Luggage storage, a water dispenser and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 149 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • 26-inch LCD TVs with digital channels
  • Fridges, free infant beds and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ(IL ONAI)

Things to do

  • Hot spring

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 39 ºC
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1400 for children
  • Self-parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Frequently asked questions

Is Hotel Sonia Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Sonia Otaru?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Sonia Otaru on 21 Jan 2026 start from AU$127.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sonia Otaru?

Self-parking is available for JPY 1200 per night. Extended parking is available for JPY 1200 per day. Limited spots are available.

What time is check-in at Hotel Sonia Otaru?

Check-in start time: 3 PM; check-in end time: 1:00 AM.

What time is check-out at Hotel Sonia Otaru?

Checkout is at 11 AM.

Where is Hotel Sonia Otaru located?

Situated in the historical district, this hotel is steps away from Nichigin-dōri, Otaru Art Village and Stained Glass Museum. Otaru Canal and Otaru City General Museum Ungakan are also within 5 minutes. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 23 minutes.

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Reviews

Hotel Sonia Otaru Reviews

8.6

Excellent

8.4

Cleanliness

10

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

Reviews

10/10 Excellent

Xiao

Liked: Cleanliness, amenities, property conditions & facilities
Great onsen experience! Lady's hot spring has outdoor area, Men's side does not, but have a great harbor & canal view. We heard that the breakfast there is great, and it is true! The only drawback is that there are only two laundary machines.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kwong Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing atmosphere and helpful staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view, friendly staff, close to anywhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

ping kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is reasonable and it has a good restaurant and breakfast is nice.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find in Otaru

It was a lovely stay for my family. I will definitely recommend this hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Choy

Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ichaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Otaru, walking distance to the center of things in this quint little town
Stayed 2 nights in Nov 2024

6/10 Okay

Shan

Disliked: Staff & service, amenities
location is good
Stayed 1 night in Jul 2024

6/10 Okay

philip

Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Conveniently located near to Otaru canal, restaurants and shopping
Stayed 1 night in Jun 2024

10/10 Excellent

Herman Kin Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Stayed 1 night in Sep 2024

8/10 Good

YASUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025

4/10 Poor

THERESA

Liked: Amenities
Disliked: Property conditions & facilities
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Stayed 1 night in May 2025

10/10 Excellent

JIRAPINYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy and appreciate this place , The place is beautiful and clean near by otaru canal and also near by otaru denukikoji which has a lot of restaurant there and nearby family mart (convenience store) staff has a perfect service mind can communicate in english have onsen and parking lot for those who rent a car behind the builing near by hotel entrance no need to walk that far. Perfect place to stay and will be back for sure
Stayed 3 nights in Mar 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Food was great in hotel restaurant
Stayed 1 night in Oct 2024

6/10 Okay

Gail

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Tung Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has all you need. It is decorative. The venue is close to all main streets and shops.
Stayed 1 night in Jun 2024

6/10 Okay

Devin

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.
Stayed 3 nights in Jan 2025

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities
Lobby is nice and Location is ok, walking to the train station and most of the attractions. Rooms are dated, and needs some TLC. Not as clean as other similar price hotels in Japan. Same with the Service, was expecting more.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Spacious Room

Nice large room and good amount of space as we were recommended this hotel by friends. Fixtures are dated but functional. Great view of the canal from our room! My only complaint is the layout of the bathroom with the toilet in front of the doorway I tripped and fell on the hard tile floor. Consider reversing the door swing so that the toilet is not immediately in front of the opening.
Stayed 2 nights in Sep 2024