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Air Terminal Hotel

3.0 star property
Travelers can ease into their journey at the Air Terminal Hotel's full-service spa or find tranquility in the on-site hot springs - perfect after a long flight

Choose dates to view prices

The Air Terminal Hotel offers a convenient airport sanctuary with a rejuvenating spa and soothing hot springs. Guests appreciate the practical in-room WiFi, helpful luggage storage, and a particularly good breakfast that consistently earns positive reviews from visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$207
9 June - 10 June

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About this property

Air Terminal Hotel

  • Hotel connected to the airport
  • Air Terminal Hotel provides amenities, such as dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • A vending machine, a 24-hour front desk and a lift
    • Luggage storage and a front desk safe
    • Guest reviews say great things about the breakfast, helpful staff and location
  • Room features
  • All 188 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 32-inch LED TVs with digital channels
    • Fridges, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1500.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Air Terminal Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Air Terminal Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Air Terminal Hotel on 9 June 2026 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Air Terminal Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Air Terminal Hotel?

Checkout is at 11 AM.

Where is Air Terminal Hotel located?

Situated in Chitose, this spa hotel is within a 10-minute walk of New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park. Aoba Park and Chitose Salmon Aquarium are also within 6 miles (10 km). New Chitose Airport Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 771 out of 1438 reviews
Rating 8 - Good. 472 out of 1438 reviews
Rating 6 - Okay. 134 out of 1438 reviews
Rating 4 - Poor. 41 out of 1438 reviews
Rating 2 - Terrible. 20 out of 1438 reviews

Reviews

Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right at the airport. Good clean rooms and excellent breakfast!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quick check in and very clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent and the room was very comfortable.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Curtis

Liked: Cleanliness
Very convenient hotel location with easy check in, and clean rooms after along flight.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate, location was spot on and so convenient!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sayuri

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to shopping center and onsen!
Stayed 1 night in Feb 2026
Verified

8/10 Good

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stay after arriving late at the airport.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great overnighter with large comfortable rooms. Very convenient to airport, train station and very friendly staff. Highly recommended
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Quick check-in, friendly staff, clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isolda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport airline check in areas
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lip He

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, courteous staff, very convenient location
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and lovely friendly staff. Rooms were clean and tidy. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chi chun

Liked: Cleanliness, staff & service, amenities
Excellent location for transferring visitors, also a great shopping paradise
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Siu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, but noisy due to airport on site but convenient for travel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Monchaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve got everything we need! The room is clean, and the location is fantastic.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Convenient location, clean room, polite staff and nice breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great to have a nice room after a long flight from the States
Stayed 1 night in Jan 2026
Verified

8/10 Good

Domini

Liked: Cleanliness, amenities
Love the convenience of this hotel and the breakfasts. The rooms are basic, but the bed are comfortable. Staff is very friendly too
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: connected to airport, free access to onsen, good breakfast buffet Cons: minimal to no signage to find hotel
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christ

Liked: Cleanliness, staff & service
Extremely friendly staff extremely convenient
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to use while traveling. Breakfast was delicious and wide variety of food options.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
very clean and comfortable. friendly efficient staff. nice airport onsen available. nice breakfast buffet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for a late arrival into sapporo
Stayed 1 night in Mar 2026