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"Room was not clean and sink was broken and no one came till next day to fix it "

"The rooms are very comfortable and clean. The pool is clean and heated at night. The WiFi works good. There is a lot of shopping center walking distance around the area and also food places to eat too. "

"The place was recently renovated cutely. It was clean. Great location, within walking distance to zoo, beach and a couple of nice restaurants. Just a couple of issues. We were 2 adults and two children. We had a room with two beds. The room was tiny. The beds were double size mattress (smaller than queen) and the room was so small that they were pressed up against each wall. The rooms air conditioner was literally touching the bed, making it impossible to turn it on at night without getting sick. The mattresses were extremely hard. The room had no Kleenex, iron, coffee maker. We were given only two washcloths for four people, and when my husband went to the office and asked for more, he was told they were out. They allowed dogs, unfortunately, the dog in the room next to us started barking at 5 o’clock in the morning and on. They did have coffee in the lobby in the morning. Overall, it was good, they could improve on some things. "

"Excellent all around. Love all of the amenities and extras: seating "

"Clean room"

"I did not even know that there was a pool. The staff did not tell me anything about it. "

"Overall nice property and excellent customer service from front desk."

"Over all it was good. I had trouble walking the halls that sloped down and we were put in the last room. They saw I walked with a cane. The parking was convenient though. I like Hyatt Place, but it would have been more enjoyable if we got a room closer to the front. Breakfast was excellent!"

"Had to wait for towels to get restocked at the pool pretty much every day of our stay."