Willow Glen Hotels, San Jose

"Staff assistance and customer service was excellent. As was the entire property. "

"Excellent staff and customer service. One of the newest and nicest hotels in the area. This was my second stay and I’ll surely return if the opportunity presents itself. "

"Staff nice, gave me 2 bottles water upon my check in"

"The property is very clean and inviting. The staff was very helpful and the free bottle of wine at check in was exactly what I needed after a long day of meetings and travel. The bed was really comfy and the room was very clean! It felt almost like home."

"They charged $10 parking fee per night. Also they put the double payment in "

"very sparkly new/clean. Night staff was a little odd- no one was at the desk when we arrived and 2 others and I had to wait quite a while for someone to return to check in. In our room was a table lamp with no bulbs so we went back down to request bulbs and were told we should change rooms instead. After waiting to check in after a long day, we were tired and didn't change rooms. Why not just give us bulbs, I don't know. No coffee maker in the room, oddly. Microwave and mini fridge were there- fine for me since I travel with tea bags. Breakfast was very very basic. Cold hard boiled eggs, 3 types of dry cereal, some bagels, and packages of oatmeal. Airport shuttle was the hotel ordering and paying for an Uber which was interesting but worked fine. This hotel was perfect for us since we weren't there long -- good value for a VERY clean good sized room without a lot of frills, but with a shuttle to SJC."

"I would definitely recommend this hotel. It was perfect "

"The smell of smoke is still present in the hallway and the room. Toliet bowl needs to be scrubbed clean at the rim. Those are sensitive details I cannot overlook. "

"It is a really great place to feel you're escaping the rigours of life. "