Sonesta Hotel in San Francisco from AU$178

"Breakfast coffee maker on Sunday broke The extremely nice lady could not fix it I don’t blame her but the weekend staff Must learn how to restart machine. Period No coffee on my trip home. That’s not cool or acceptable No coffee was followed by 2 hour delay at airport You started my day poorly. Don’t blame that girl she was best employee you have. "

"The photos make it seem nicer than it is. The floors smell like toxic cleaning product and there are no amenities or room service. It is a very bare bones hotel. The staff was friendly and attentive but that did not make up for the awful smell, the state of the building (very old - nothing updated). I was given a room by the elevator and it was super loud, I had to sleep with earplugs and the mattress was not firm enough. Overall, I would not stay here again. "

"Clean room, shops nearby. Room walls a little thin but otherwise excellent. Neighborhood central and felt safe."

"La caja de seguridad no funcionaba, cuando estabas en el Sky view estabas tomando algo llegaba el horario de cierre y te sacaban"

"We could’ve used a microwave in the room. Also parking price was not clear, it is available at about $74 a day. Convenient if you need a handicap or disabled person staying in the area. Great location for walking."

"A/C"

"Check in was rather stressful for some in our party. Some in our party do not drink alcohol, and the front desk person was very pushy with trying to give a bottle of wine, or complimentary cards for a glass of beer/wine. She would not take "no thank you" for an answer. The door to our room was extremely heavy, and hard to open. The pocket bathroom door was heavy as well. In the bathroom, there were no places to hang wet towels, other in the shower. Not a great option when there were 3 of us showering. The workout room was very nice, and some of the staff were very helpful."

"This hotel is in need of an update. Shuttle service is so poor, we waited an hour at the airport for pickup when the website says every half hour. There were 3 shuttle buses for every other hotel that passed us when we were waiting. No restaurant inside and only three restaurants - all Chinese- within walking distance. Since we had come from Asia for 3 weeks, Asian food was the last thing we wanted. We will not book this hotel again. "

"My room was clean and comfortable, and the hotel in general was well kept up. I have no complaints--and the price was more than reasonable."