InterContinental Mark Hopkins, an IHG Hotel

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Primary image
Suite, 1 King Bed, Non Smoking (Mark Hopkins) | Terrace/patio
Suite, 1 King Bed (Dining Area Sunroom) | Terrace/patio
View from room
In-room safe, desk, blackout curtains, iron/ironing board

Overview of InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
999 California Street, San Francisco, CA, 94108

Explore the area

  • Popular Location555 California Street7 min walk
  • Popular LocationSan Francisco Museum of Modern Art17 min walk
  • Popular LocationMoscone Convention Center19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)26 min drive

Choose dates to view prices

About this area

San Francisco

InterContinental Mark Hopkins, an IHG Hotel is located in Downtown San Francisco, a neighbourhood in San Francisco, and is near a metro station. Grace Cathedral and Lombard Street are notable landmarks, and the area's natural beauty can be seen at Alcatraz Island and Golden Gate Park. Don't miss out on a visit to Pier 39. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Grace Cathedral - 3 min walk
  • 555 California Street - 7 min walk
  • TransAmerica Pyramid - 12 min walk
  • San Francisco Museum of Modern Art - 17 min walk
  • Moscone Convention Center - 19 min walk

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • Uncle Vito's Pizzeria - 4 min walk
  • Parallel 37 - 4 min walk
  • Sons & Daughters - 4 min walk
  • Roxanne Cafe - 4 min walk
  • Beanstalk Cafe - 4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic San Francisco hotel in Downtown San Francisco, near Grace Cathedral
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and a safe. 44-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 76.38 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: USD 15.00 for adults and USD 7.00 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 17

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: USD 15.00 for adults and USD 7.00 for children (approximately)
  • Valet parking fee: USD 76.38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 554 out of 1001 reviews
5 - Excellent 55%
Rating 4 - Good. 266 out of 1001 reviews
4 - Good 27%
Rating 3 - Okay. 102 out of 1001 reviews
3 - Okay 10%
Rating 2 - Poor. 52 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 1001 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved top of the mark for snacks & drinks. Didn’t love the lobby restaurant.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was great , the location, restaurant rooms clean and staff were excellent
Stayed 1 night in Aug 2022

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is just sad. It’s old and in desperate need of help. Paint and furniture in the room is shabby and scuffed. Phones don’t work. The staff, what there is of them are very nice and helpful there simply isn’t enough of them. No room service. Come on there’s simply no excuse for not having room service back. I was in and out with my car several times during my stay and each time I called down for my car fifteen minutes before I needed it and each time it took another fifteen minutes. That’s thirty minutes to get your car so if you have an appointment be aware. This was not the fault of the valet. I only saw one guy every time and he hustled as fast as he could. Hallways smell of mildew.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good location. Comfortable bed. Quiet hotel. And the lobby smells wonderful!!!!!!!!
Stayed 2 nights in Jul 2022