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"Parking v easy. Bar selection limited."

"The hotel needs extensive updating. Yes probably 100 years ago it was exclusive and upmarket. And yes the Queen and many famous people stayed, But they wouldn’t step foot inside now as it’s so run down. If the hotel had a refurb it would be amazing but unfortunately it’s very dated. The room was like going back in time 50 years ago everything including furniture and TV was so old. It’s not cheap to stay either we could have stayed at Hampton Hilton for cheaper. However on the positive side Breakfast was very nice. Was disappointed had to pay £14 to park vehicle in the hotel car park overnight also."

"Impressive reception area, main stair case and restaurant area. Friendly, welcoming staff. Bedroom fine - clean and comfortable. En-suite bathroom a little tired but functional and perfectly acceptable. Very quiet overnight. Excellent breakfast. The hotel is in lovely grounds which give direct access to the reservoirs and country park beyond, ideal for an early morning stroll. Plenty of car parking space."

"Upon arrival at reception, the entire area had a very strong cigarette smell, apparently from other guests smoking in prohibited areas. Unfortunately, this smell persisted throughout our entire stay when going through the reception area. Check-in was very slow, with only one staff member on duty at 3pm — one of the busiest times of the day. We had booked an executive room, but it looked quite tired and in need of refurbishment. The room was mostly clean but very dusty, with rubbish found under the bed. The shower had what appeared to be mould around the edges. We could also clearly smell cigarette smoke coming from other guests’ bathrooms in the adjoining room. Overall, the stay was just okay."

"The room was lovely but the bathroom floor was the disappointment. It was dirty and needed a sweep and clean "

"The room was so nice and the staff were really friendly. The food was okay but there was only certain times that we could eat as it was included in the property. Car parking is a nightmare and couldn't find a suitable place to park and ended up getting a ticket. "

"Friendly staff, meals were good"

"It was great for a night. "

"Generally the property needs a bit of a renovation in some respects when you look closely, but to be fair for the price paid it was a good deal. One thing though the Jacuzzi connects to the pool so the water temperature is a bit cool and most surprising of all we were unable to get a meal on the Saturday night. The restaurant was full and no bar food was available ' because the the kitchen was busy'. "