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"Love this hotel! Very clean and amazing staff. The food is very good here too. "

"Extremely disappointing stay. We were greeted professionally, the front of house staff were wonderful and very amiable. They checked us in and offered us a complimentary 20% off restaurant voucher. However this is where it went wrong. The staff in the restaurant and manager Bee refused to honour it and brought us multiple different bills with 10% off, then a refusal, then only when we looked at the letter where it stated in BOLD letters that the Florae restaurant was offering the 20% did they finally relent and provide us the 20%. It was a humiliating and degrading experience for all involved. No apology was given, in fact the front of house was blamed for providing incorrect information to the guests. This lack of organisation and poor staff conduct towards each other is not acceptable at a 5☆ hotel. We paid and had to move on, we were required to take photos of the letter given on behalf of the Valia in order to prove this. Extremely poor service. Other than this, my room was dirty with waste still floating in the toilet and the knob to the bathroom being broken. A truly disappointing experience to what should have been a positive experience. I will mention once more that the concierge and front of house in the reception were extremely professional. Sadly they were the only ones. I would recommend serious talks with management. Sincerely David Rojas."

"Maid and the supervisor woke me up several times. Broken safe needed replaced. CS called me also during afternoon nap . Overall first two day s were not to expectations . Thanks. "

"Amazing hotel, very modern and clean. Very good food as well. Breakfast is amazing and has lots of selection. My only dissapointment was the fitness gym. Could have better equipment. It looked better in the photos and it looks like the ceiling is leaking everywhere from the big air conditioners. Other than that i highly recommend Skyview hotel and would stay here again without hesitation. Thank you."

"Staff is very helpful. "

"The bed was not great, maybe time for a new one. "

"Beautiful and comfortable."

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"We stayed at Lebua hotel for 4 nights. We paid online entire of reservation, but they asked for deposit 10,000 Thai baht. When completely checked out, the hotel staffs supposed to return all deposit since we were not charged any in our room. Why did they still hold the deposit, and not return back to us. We left on 4/15/26. It has been 5 days since we are home, but still has not received the fund back. I would like to know why it still held ? "