Holiday Homes in Saint-Roch-de-l'Achigan

"This is a spectacular hotel to stay. We felt like home"

"The place was clean, comfortable, and in a convenient location. The room was well prepared when we arrived, and the check-in process was simple. The bed was comfortable. The staff/host was polite and helpful whenever we needed something."

"Internet sucked. Other than that a great experience. Pool was warm and clean. We asked for extra towels and pillows and they were at our room within minutes. Kids forgot their tooth brushes and the front desk had spare ones. Front desk staff were exceptionally friendly and helpful. Let us check-in 2 hours early. When we mentioned we were there for the biodome etc they provided useful information. Overall a great experience"

"Incredible service"

"Clean room | Staff | Business-friendly | Family-friendly"

"Agréable "

"We checked in online to save time. All we had to do was pick up the keys... credit card number provided, and everything. Once we arrived, we had to do it all again. The receptionist didn't understand, even when we told her it was on their website. Anyway, we expressed our dissatisfaction, which seemed to annoy the receptionist, who told us there was a customer satisfaction card and that we could speak to the manager. So, the first morning, I asked the receptionist if it would be possible to put towels and a trash bag in our room. She said yes. I thanked her, and we left for the day. When we returned that evening around 10 p.m. with two children (4 and 2 years old) asleep in our arms, we arrived at our door to find that our two key cards no longer worked. We had to go back to reception, still with our children in our arms. We also noticed that we weren't given any towels or trash bags as agreed. Aside from the breakfast, which was okay, I won't be going back. The parking is terrible. The rooms are okay. The breakfast is okay. As for the staff, it seems like they don't care."

"Yes"

"Ok heat to much noise in room"