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"We arrived early and were told we could have a free upgrade. Our room, which was booked for 4, actually had 8 comfortable beds and was very spacious. The room had beautiful decor and we entered the bathroom which had 2 showers and a bath which was almost like a small swimming pool. Amazing! On the way out the staff suggested places we could go and were very friendly making us love Liverpool all the more. Thank you Shankleys for a great stay!"

"Meeting friends from Australia and chose this hotel as it’s where they were staying. Lovely location, modern building and great customer care "

"This is our third visit and we’ve never been disappointed, it’s faultless. "

"Grand old hotel in the heart of Liverpool. Very handy for uni and bars."

"Lovely stay again. We were originally placed over Mathew Street in a standard room and realised on check in that it was a little loud for our liking. I went down to reception and was told there were no standard rooms to swap with so we were upgraded to a deluxe room and moved to the opposite side of the hotel. The room was spacious and clean. Staff were very accommodating. Amenities in the room were fabulous. Mathew street around the corner offers entertainment and live music which was also handy as you don’t have to go far at all. Another amazing stay and will be returning. "

"Lovely hotel, spacious room and staff are very welcoming "

"Its was ok the breakfast was amazing..... in the morning but the hotel was really nice wat a beautiful place... "

"Its central for both the train station but also for the city centre shops. The staff are friendly and the check in is also plain and simple. The food in the restaurant is lovely definately a good choice if your in liverpool i will definately be back "

"Friendly helpful staff Great clean comfy room Excellent location "