Rosemary Heights Central Hotels, Surrey

"The bed was clean, but the bathroom REAKED of cigarette smoke. I could barely take a shower or be in there at all without getting a headache from the smell. The front desk didn’t really offer anything or try to use it as an opportunity to do better or improve my experience which was odd for a hotel. The room was so far away from the front desk, I checked in really late and wanted water, the guy at the front desk said “there’s two bottles in your room” to which, when I arrived in my room, there was no water, and when I called he said “could you please walk to the lobby and pick it up?” It was 1am, I just flew for 7 hours and was exhausted. The rooms floors were had holes and tears in them as well. I was excited to get out of there. "

"Easy shuttle to the airport, friendly staff. "

"It was great"

"Great hotel with a wonderful pool/hot tub area. Nice having the casino that had restaurants. Amazing having the Bridgeport terminal right there for easy transportation. Our suite was spectacular with 2 rooms. So much space for a three night stay. Staff were all nice."

"It was a very well priced place and cleaners could be"

"Friendly staff, clean room, great location for airport and walk to the sky train. Pool and hot tub are small but appreciated. Breakfast was ok. "

"good staff"

"The breakfast buffet was excellent."

"We stay here regularly on our yearly trip to the island. The rooms are great - comfortable and clean, staff super friendly and helpful, and the food in the restaurant is very good. The neighborhood feels welcoming and friendly too. Highly recommended!"