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Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Guest reviews

4.4/5 Excellent
1,038 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationVia Nazionale3 min walk
Popular LocationBaths of Diocletian6 min walk
Popular LocationBasilica di Santa Maria Maggiore6 min walk
AirportRome (FCO-Fiumicino - Leonardo da Vinci Intl.)37 min drive

Choose dates to view prices

  • Economy Room, 1 Double Bed (Bed is French Bed)

    4.7/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsEconomy Room, 1 Double Bed (Bed is French Bed)
  • Standard Room, 1 Single Bed

    4.8/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 1
    More detailsStandard Room, 1 Single Bed
  • Superior Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Junior Suite, 1 King Bed (Split level)

    4/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed (Split level)
  • Deluxe Room, 1 King Bed (Split level)

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed (Split level)
  • Comfort Room, 1 King Bed (Twin bed on request)

    4.7/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsComfort Room, 1 King Bed (Twin bed on request)
  • Family Room, Multiple Beds, Connecting Rooms

    Room amenities

    • 24 sq m
    • Sleeps 6
    More detailsFamily Room, Multiple Beds, Connecting Rooms
  • Comfort Room, 2 Single Beds

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsComfort Room, 2 Single Beds
  • Comfort Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsComfort Room, Multiple Beds

About this area

Rome

In the city centre and near a metro station, Best Western Plus Hotel Universo is in an area with great shopping. Notable landmarks in the area include Basilica di Santa Maria Maggiore and Palace of Expositions, and travellers wishing to experience a bit of culture can try Baths of Diocletian. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico or PalaLottomatica. Our guests love the hotel's central location.

Map
Popular Location

What's nearby

  • Via Nazionale - 3 min walk
  • Baths of Diocletian - 6 min walk
  • Basilica di Santa Maria Maggiore - 6 min walk
  • Palace of Expositions - 9 min walk
  • Via Veneto - 12 min walk

Getting around

  • Repubblica - Opera House Station - 4 min walk
  • Rome Termini Station - 5 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 37 min drive

Restaurants

  • Trattoria D'azeglio - Fratelli Crisciotti - 1 min walk
  • Snack bar peter bar - 1 min walk
  • Ristorante L'Europeo - 1 min walk
  • Trattoria il Gallo Nero - 1 min walk
  • 아리랑 식당 - 1 min walk

About this property

Best Western Plus Hotel Universo

4-star Rome hotel in Rome City Centre, walk to Basilica di Santa Maria Maggiore
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a sauna and a conference centre are on-site. All 198 rooms boast deep soaking bathtubs, and offer free WiFi and memory foam beds. 24-hour room service and minibars are standard, as are LCD TVs with digital channels.
Best Western Plus Hotel Universo offers 198 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 72 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 40 per day
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 9 for adults and EUR 9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 11 lb/5 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle
  • Self-parking fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Rome Best Western
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Hotel Universo Rome
Best Western Rome
Rome Best Western

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Hotel Universo and receive a full refund?
Yes, Best Western Plus Hotel Universo offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Hotel Universo cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, Best Western Plus Hotel Universo allows pets (limit 1 per room) with a maximum weight of up to 5 kg per pet.
How much is parking at Best Western Plus Hotel Universo?
Self-parking is available for EUR 40 per day.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does Best Western Plus Hotel Universo provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of EUR 55 per vehicle applies.
Where is Best Western Plus Hotel Universo located?
Located in Rome City Centre, this hotel is within a 10-minute walk of Baths of Diocletian, Basilica di Santa Maria Maggiore and Palace of Expositions. Repubblica - Opera House Station is only a 4-minute walk and Rome Termini Station is 5 minutes.

Guest reviews

Overall score and ratings for Best Western Plus Hotel Universo

4.4
Excellent
5 - Excellent
561
4 - Good
366
3 - Okay
62
2 - Mediocre
32
1 - Poor
17
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Lovely Hotel close to Roma Termini

    I was really happy I stayed at this hotel. It was very clean and comfortable. The front desk staff was very friendly and helpful. Breakfast wasn’t included so I paid the €9 and it was worth it. There was a large variety of tasty food to choose. I would definitely stay here again

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The breakfast was good, although we had to pay 9 euro each for it, when we had thought it was included.

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent location. Lovely hotel. Highly recommend.

    Stayed 5 nights in Feb 2020